Hi....

I'm a suppier of rigging hardware,usually I rececive many international inquirys,but I don't know how can I do,call him or reply with the E-mail? Which one is better?Why?

Xingyu Rigging Co,.Ltd

Limei

Replying To  [xingyusuoju]:

Quoting from [grigo]:

Replying To  [xingyusuoju]:

Send him an email with all your details and quotations if that's what thay ask you for.

Thanks grigo,

many times,from the inquiry I can't get the specifictions,and if I send a message,he reply me at lease one day,should I wait for long?

Quoting from [xingyusuoju]:

Quoting from [grigo]:

Replying To  [xingyusuoju]:

Send him an email with all your details and quotations if that's what thay ask you for.

Thanks grigo,

many times,from the inquiry I can't get the specifictions,and if I send a message,he reply me at lease one day,should I wait for long?

Allow 72 hours for a response. Sometimes the buyer might be busy with other things, sometimes it is wekend , the time zone differences can make a 24 hour delay normal, so add 2 more days.

After that I would resend the same email with a line that says something like "Making sure you received my erlier email"

Hope that helps a bit.

Quoting from [Foow]:

Quoting from [xingyusuoju]:

Quoting from [grigo]:

Replying To  [xingyusuoju]:

Send him an email with all your details and quotations if that's what thay ask you for.

Thanks grigo,

many times,from the inquiry I can't get the specifictions,and if I send a message,he reply me at lease one day,should I wait for long?

Allow 72 hours for a response. Sometimes the buyer might be busy with other things, sometimes it is wekend , the time zone differences can make a 24 hour delay normal, so add 2 more days.

After that I would resend the same email with a line that says something like "Making sure you received my erlier email"

Hope that helps a bit.

Thanks very much!   I will try.

Quoting from [xingyusuoju]:

Quoting from [grigo]:

Replying To  [xingyusuoju]:

Send him an email with all your details and quotations if that's what thay ask you for.

Thanks grigo,

many times,from the inquiry I can't get the specifictions,and if I send a message,he reply me at lease one day,should I wait for long?

Wow, you should be glad that the customers reply you within a day or two. As I'm dealing with customers from Middle East and Africa, I would be glad that if they had the courtesy to reply me! Those who know how to use internet would reply in few days, but for those who doesn't, it might took weeks or even months!

You have to explain to him why you need the specification, either for quotation purpose or had a better understanding on his needs!

Quoting from [Foow]:

Quoting from [xingyusuoju]:

Quoting from [grigo]:

Replying To  [xingyusuoju]:

Send him an email with all your details and quotations if that's what thay ask you for.

Thanks grigo,

many times,from the inquiry I can't get the specifictions,and if I send a message,he reply me at lease one day,should I wait for long?

Allow 72 hours for a response. Sometimes the buyer might be busy with other things, sometimes it is wekend , the time zone differences can make a 24 hour delay normal, so add 2 more days.

After that I would resend the same email with a line that says something like "Making sure you received my erlier email"

Hope that helps a bit.

Thanks,may be it's a good idea.

And I want to know:Should I call him at first ,let him pay attention to me,and then I send him an E-mail?

Quoting from [Foow]:

Quoting from [xingyusuoju]:

Quoting from [grigo]:

Replying To  [xingyusuoju]:

Send him an email with all your details and quotations if that's what thay ask you for.

Thanks grigo,

many times,from the inquiry I can't get the specifictions,and if I send a message,he reply me at lease one day,should I wait for long?

Allow 72 hours for a response. Sometimes the buyer might be busy with other things, sometimes it is wekend , the time zone differences can make a 24 hour delay normal, so add 2 more days.

After that I would resend the same email with a line that says something like "Making sure you received my erlier email"

Hope that helps a bit.

And I want to know:Should I call him at first ,let him pay attention to me,and then I send him an E-mail?

what's your view of the above?

Quoting from [gino0022]:

Quoting from [xingyusuoju]:

Quoting from [grigo]:

Replying To  [xingyusuoju]:

Send him an email with all your details and quotations if that's what thay ask you for.

Thanks grigo,

many times,from the inquiry I can't get the specifictions,and if I send a message,he reply me at lease one day,should I wait for long?

Wow, you should be glad that the customers reply you within a day or two. As I'm dealing with customers from Middle East and Africa, I would be glad that if they had the courtesy to reply me! Those who know how to use internet would reply in few days, but for those who doesn't, it might took weeks or even months!

You have to explain to him why you need the specification, either for quotation purpose or had a better understanding on his needs!

Many times, By the happy start, by comes to an end sad.I Always try my best to reply my coustom and ask for the product profile,why I can't get the answer?Are they busy all the time?

Can't they understand my letter?

Quoting from [xingyusuoju]:

Quoting from [gino0022]:

Quoting from [xingyusuoju]:

Quoting from [grigo]:

Replying To  [xingyusuoju]:

Send him an email with all your details and quotations if that's what thay ask you for.

Thanks grigo,

many times,from the inquiry I can't get the specifictions,and if I send a message,he reply me at lease one day,should I wait for long?

Wow, you should be glad that the customers reply you within a day or two. As I'm dealing with customers from Middle East and Africa, I would be glad that if they had the courtesy to reply me! Those who know how to use internet would reply in few days, but for those who doesn't, it might took weeks or even months!

You have to explain to him why you need the specification, either for quotation purpose or had a better understanding on his needs!

Many times, By the happy start, by comes to an end sad.I Always try my best to reply my coustom and ask for the product profile,why I can't get the answer?Are they busy all the time?

Can't they understand my letter?

sometimes the customers are not serious about buying they are wasting your time.  Maybe only one customer in 10 is serious about buying from you.  Please be patient, the good customers are worth waiting for.  Only give your customer the pricing for one item for each e-mail and that way you will find out if they are real customers or not.

regards,  rjp    canada

Quoting from [rpeters2001]:

Quoting from [xingyusuoju]:

Quoting from [gino0022]:

Quoting from [xingyusuoju]:

Quoting from [grigo]:

Replying To  [xingyusuoju]:

Send him an email with all your details and quotations if that's what thay ask you for.

Thanks grigo,

many times,from the inquiry I can't get the specifictions,and if I send a message,he reply me at lease one day,should I wait for long?

Wow, you should be glad that the customers reply you within a day or two. As I'm dealing with customers from Middle East and Africa, I would be glad that if they had the courtesy to reply me! Those who know how to use internet would reply in few days, but for those who doesn't, it might took weeks or even months!

You have to explain to him why you need the specification, either for quotation purpose or had a better understanding on his needs!

Many times, By the happy start, by comes to an end sad.I Always try my best to reply my coustom and ask for the product profile,why I can't get the answer?Are they busy all the time?

Can't they understand my letter?

sometimes the customers are not serious about buying they are wasting your time.  Maybe only one customer in 10 is serious about buying from you.  Please be patient, the good customers are worth waiting for.  Only give your customer the pricing for one item for each e-mail and that way you will find out if they are real customers or not.

regards,  rjp    canada