Why do you need email etiquette?
A company needs to implement etiquette rules for the following three reasons:
Professionalism: by using proper email language your company will convey a professional image.
Efficiency: emails that get to the point are much more effective than poorly worded emails.
Protection from liability: employee awareness of email risks will protect your company from costly law suits.

What are the etiquette rules?
There are many etiquette guides and many different etiquette rules. Some rules will differ according to the nature of your business and the corporate culture. Below we list what we consider as the 32 most important email etiquette rules that apply to nearly all companies.
32 most important email etiquette tips:
1. Be concise and to the point
2. Answer all questions, and pre-empt further questions
3. Use proper spelling, grammar & punctuation
4. Make it personal
5. Use templates for frequently used responses
6. Answer swiftly
7. Do not attach unnecessary files
8. Use proper structure & layout
9. Do not overuse the high priority option
10. Do not write in CAPITALS
11. Don't leave out the message thread
12. Add disclaimers to your emails
13. Read the email before you send it
14. Do not overuse Reply to All
15. Mailings > use the bcc: field or do a mail merge
16. Take care with abbreviations and emoticons
17. Be careful with formatting
18. Take care with rich text and HTML messages
19. Do not forward chain letters
20. Do not request delivery and read receipts
21. Do not ask to recall a message.
22. Do not copy a message or attachment without permission
23. Do not use email to discuss confidential information
24. Use a meaningful subject
25. Use active instead of passive
26. Avoid using URGENT and IMPORTANT
27. Avoid long sentences
28. Don't send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks.

29. Don't forward virus  hoaxes and chain letters.

30. Keep your language gender neutral

31.Don't reply to spam

32. Use cc: field sparingly

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Replying to [sixer]:
hi am mr frank from ghana west africa pls i looking for a frame that worth $500 forty fity of contaner reply and tell me the procedure of your company

Quoting from [farsha]:

Very very good points

thank you

Replying to [farsha]:It is very useful for us to read this article .great job!

Replying to [farsha]: In this age where emailing is the main form of business communication, this post helped remind me of the basics. It is timely enough to warrant my suggestion that high school grads should be exposed to this to benefit them as they continue on.

Quoting from [Professor Carl]:


From time to time we all need to be reminded of these important rules for establishing common ground. And particularly new people are anxious about not doing the wrong thing. My dad wrote to me in caps for years 'till I told him, dad, you're raising your voice. And yikes!! ain't it the truth we should use good grammar and proper punctuation and spelling and sentence structure and... but that is the hard part for many of us who struggle to get our ideas across by any means necessary. On the one point, few people would know what the "passive" voice is (it's when there is no subject, as, "... a word was spoken." The subject (the one who spoke) is not identified -- that's all that "passive" means, but not to worry, it's very minor. To be kind, to be straightforward, to be considerate... the world has a potential to be a great place for everybody.

Excellent advice

Quoting from [Rochenare]:


Replying to [farsha]:Please, give me answer men!

What is the question sir?

I will reply any question for you!

Please make the question again.

Francisco Angelotto Neto

Quoting from [farsha]:

Why do you need email etiquette?

A company needs to implement etiquette rules for the following three reasons:

Professionalism: by using proper email language your company will convey a professional image.

Efficiency: emails that get to the point are much more effective than poorly worded emails.

Protection from liability: employee awareness of email risks will protect your company from costly law suits.


What are the etiquette rules?

There are many etiquette guides and many different etiquette rules. Some rules will differ according to the nature of your business and the corporate culture. Below we list what we consider as the 32 most important email etiquette rules that apply to nearly all companies.

32 most important email etiquette tips:

1. Be concise and to the point

2. Answer all questions, and pre-empt further questions

3. Use proper spelling, grammar & punctuation

4. Make it personal

5. Use templates for frequently used responses

6. Answer swiftly

7. Do not attach unnecessary files

8. Use proper structure & layout

9. Do not overuse the high priority option

10. Do not write in CAPITALS

11. Don't leave out the message thread

12. Add disclaimers to your emails

13. Read the email before you send it

14. Do not overuse Reply to All

15. Mailings > use the bcc: field or do a mail merge

16. Take care with abbreviations and emoticons

17. Be careful with formatting

18. Take care with rich text and HTML messages

19. Do not forward chain letters

20. Do not request delivery and read receipts

21. Do not ask to recall a message.

22. Do not copy a message or attachment without permission

23. Do not use email to discuss confidential information

24. Use a meaningful subject

25. Use active instead of passive

26. Avoid using URGENT and IMPORTANT

27. Avoid long sentences

28. Don't send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks.

29. Don't forward virus  hoaxes and chain letters.

30. Keep your language gender neutral

31.Don't reply to spam

32. Use cc: field sparingly

Yes,I like this sentence :21. Do not ask to recall a message.,I always make this kind of mistake in writing e-mail,I will pay attention to it!

Quoting from [Cat Lam]:


Replying to [farsha]: Yes, you are right. It is a good posting.

Quoting from [kikie]:

Quoting from [farsha]:

Why do you need email etiquette?


A company needs to implement etiquette rules for the following three reasons:


Professionalism: by using proper email language your company will convey a professional image.


Efficiency: emails that get to the point are much more effective than poorly worded emails.


Protection from liability: employee awareness of email risks will protect your company from costly law suits.



What are the etiquette rules?


There are many etiquette guides and many different etiquette rules. Some rules will differ according to the nature of your business and the corporate culture. Below we list what we consider as the 32 most important email etiquette rules that apply to nearly all companies.


32 most important email etiquette tips:


1. Be concise and to the point


2. Answer all questions, and pre-empt further questions


3. Use proper spelling, grammar & punctuation


4. Make it personal


5. Use templates for frequently used responses


6. Answer swiftly


7. Do not attach unnecessary files


8. Use proper structure & layout


9. Do not overuse the high priority option


10. Do not write in CAPITALS


11. Don't leave out the message thread


12. Add disclaimers to your emails


13. Read the email before you send it


14. Do not overuse Reply to All


15. Mailings > use the bcc: field or do a mail merge


16. Take care with abbreviations and emoticons


17. Be careful with formatting


18. Take care with rich text and HTML messages


19. Do not forward chain letters


20. Do not request delivery and read receipts


21. Do not ask to recall a message.


22. Do not copy a message or attachment without permission


23. Do not use email to discuss confidential information


24. Use a meaningful subject


25. Use active instead of passive


26. Avoid using URGENT and IMPORTANT


27. Avoid long sentences


28. Don't send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks.

29. Don't forward virus  hoaxes and chain letters.

30. Keep your language gender neutral

31.Don't reply to spam

32. Use cc: field sparingly

Yes,I like this sentence :21. Do not ask to recall a message.,I always make this kind of mistake in writing e-mail,I will pay attention to it!

I cann't clearly understand that sentence11(don't leave the messege thread),could you pls explain it for me?

 

 

 

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OKgot it!  nice suggestion!