We would like to thank Germex who enlightened us of adding these most Frequently Asked Questions here. You can click the titles to read them.

1. How to cancel my account? 

2. How to locate my saved folders? 

3. How to find old message?

4. Change Member ID?

5. How to delete my posted buying leads? 

6. How to edit my profile, selling file, product file? 

7. How to change NickName?

8. Not In English? Or Not in English?
9. Why can't I find suppliers' email addresses? 

10. How do I start if I want to sell? 

11. Why can't I contact buyers? 

12. How do I find and add contacts?

For more information, please visit http://www.alibaba.com/trade/help/helpcenter

If you find other useful tips in using our site, you can reply to this thread.

Replying to [Servie Team]:

Here I am listing some more frequently asked questions for everybody's reference i.e.:

What is OEM Service and R&D Staff?

What does FOB, L/C, T/T mean?

How to edit a posted product?

What is Alibaba.com?

How to insert photos into buying and selling leads?

How to contact a Moderator?

How to send a file over Alibaba?

Why Alibaba is named as Alibaba?

Thanks a lot for Braham S Aggarwal's share. You are always so warmhearted. Meanwhile, please note that you can send files that less than 200K in size now.

Quoting from [ServieTeam]:


Thanks a lot for Braham S Aggarwal's share. You are always so warmhearted. Meanwhile, please note that you can send files that less than 200K in

I like the FAQ

I am new to Alibaba forum, would like to know the following.

1) If I posted a topic, and after the concerned parties replied me so the dispute solved, can I delete that topic I posted?

2) Or my Topics & Replies will not be deleted until one day I cancel the account?

Quoting from [VQ Group]:

I am new to Alibaba forum, would like to know the following.

1) If I posted a topic, and after the concerned parties replied me so the dispute solved, can I delete that topic I posted?

2) Or my Topics & Replies will not be deleted until one day I cancel the account?

Your topics or replies on our forums will not be deleted even if you cancelled your account.

If you wish to delete your posted topics, please contact the moderator(s) of the questioned forum directly.

Quoting from [ServieTeam]:

Your topics or replies on our forums will not be deleted even if you cancelled your account.


If you wish to delete your posted topics, please contact the moderator(s) of the questioned forum directly.

Thanks ServieTeam, what is a Moderator(s)?

You mean every of of post has a moderator(s) monitoring or what?

How to reach them when we need help?

Quoting from [VQ Group]:

Quoting from [ServieTeam]:

Your topics or replies on our forums will not be deleted even if you cancelled your account.



If you wish to delete your posted topics, please contact the moderator(s) of the questioned forum directly.

Thanks ServieTeam, what is a Moderator(s)?

You mean every of of post has a moderator(s) monitoring or what?

How to reach them when we need help?

Moderators help other members and manager the forums. For the forums with moderator(s), you may find that the moderator at the top of a forum's page. For example, "Chat with Alibaba" is "Service Team" at "Moderators: ServieTeamApply to be a moderator". To contact moderators, simply post a message on the forum or click the link after "Moderators:".

If someone's MVPs are in minus due to some violation and how can he have his posting rights restored.... i think there should be time ban on posting for the one who violates like 12 hrs /  48 hrs or so ...

Quoting from [loyals]:

If someone's MVPs are in minus due to some violation and how can he have his posting rights restored.... i think there should be time ban on posting for the one who violates like 12 hrs /  48 hrs or so ...

In such case, he/she can only view postings but can not participate in postings any longer.


To avoid such problems, please visit http://resources.alibaba.com/topic/173499/Forum_Posting_Rules_DOs_and_DON_Ts_update_14_April_.htm

 How to post or make a poll question?

Anything to do with MVP or rank?