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You can't Make Friends with Customers
Post 1 of 17

The reason i ask this question is that i have seen some topics in other places said that : we can make friends with customers so that can make them believe us , trust us , so then can do business with them .

But although i am a new in the foreign trade zone , sometimes i will chat with the customers on the msn , and i have found that if the customer just talk with you in the products , maybe he is really interested in it . but if someone first chat with you something about your products , then will talk with you other things , then later he will ask you anything with your products .


last time i have faced one customer who i have been met on the 102th canton fair . i added his msn . he is just talk with me other things , and told me that he just wanna to make friends with me , but not related with the business ..he said that : friend is friend , business is business ..so if you just wanna to make friends with me , so pls throw away your business and your products .

so i wanna some other people can tell me something and sharing your feeling . thanks all friends .

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25 Mar 2008 00:26
Post 2 of 17
liujiecn2008
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Dear Madam/Sir,

With all the respect on the world ,We have over 400  hardware and software designer in and

.Over 6000 employees are currently. employed on a 24 hour basis, We do new product on daily basis. Please check our website or advise us what product you interested, We will send you our latest design and product for your need, We do the difference to advancement.
Address:Room1313,HualianBuilding,No.2008MidShennanRoad,FutianDistrict,

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Mobile phone: 0086-13510550218

Email: liujiecn2008@yahoo.com.cn

Email: liujiecn2008@hotmail.com  

25 May 2008 00:25
Post 3 of 17

Money can not buy friendship but friendship may pay you some money.

It is always advisable that not to mix these ( Friendship & Business ) together.

If you are doing business with a friend you can give him / her more discount (if you wish) but you should not offer your products for free..What you can do is to extend the credit period but its bit risky too.

What I do is...I dont discuss business with my friends who are my customers...but if they visit me in my office to discuss the business I keep friendship out of the office door...

02 Jun 2008 00:28
Post 4 of 17
Quoting from [judy2007]:

The reason i ask this question is that i have seen some topics in other places said that : we can make friends with customers so that can make them believe us , trust us , so then can do business with them .

But although i am a new in the foreign trade zone , sometimes i will chat with the customers on the msn , and i have found that if the customer just talk with you in the products , maybe he is really interested in it . but if someone first chat with you something about your products , then will talk with you other things , then later he will ask you anything with your products .



last time i have faced one customer who i have been met on the 102th canton fair . i added his msn . he is just talk with me other things , and told me that he just wanna to make friends with me , but not related with the business ..he said that : friend is friend , business is business ..so if you just wanna to make friends with me , so pls throw away your business and your products .


so i wanna some other people can tell me something and sharing your feeling . thanks all friends .



If it is purely friendship, then it is also a precious commodity, trouble is, is it friendship. I am afraid lots of people have ulterior motive once they saw the beautiful faces there are chatting with. Couple with the fact that thet can use business as excuses, there will be more reason in the chat then is desirable.

This day, I noticed youngster (some old folks too) like to post picture in their chat. But if in a business, is this advisable. I don't think so.

You are selling a products, attract your customer with your product (pricing, qulaity, packaging, delivery, terms etc..). You will then convince them with your product knowledge, your friendliness,  honesty and sincerity without side-tracking them with your beauty.

If in the event that you have done some business and both feel comfortable, then you can always post your picture.

Posting your picture at the beginning may get you lots of chat, but geniune business??? I don't know. There may be some who will buy because of your beauty, but is that what you want.

Don't let you look be a distraction, that's my advise.

02 Jun 2008 01:13
Post 5 of 17
Quoting from [judy2007]:

The reason i ask this question is that i have seen some topics in other places said that : we can make friends with customers so that can make them believe us , trust us , so then can do business with them .

But although i am a new in the foreign trade zone , sometimes i will chat with the customers on the msn , and i have found that if the customer just talk with you in the products , maybe he is really interested in it . but if someone first chat with you something about your products , then will talk with you other things , then later he will ask you anything with your products .



last time i have faced one customer who i have been met on the 102th canton fair . i added his msn . he is just talk with me other things , and told me that he just wanna to make friends with me , but not related with the business ..he said that : friend is friend , business is business ..so if you just wanna to make friends with me , so pls throw away your business and your products .


so i wanna some other people can tell me something and sharing your feeling . thanks all friends .

I think it is a thing of your emotion. If you're feeling good, make friendship with him and see, what development is possible.


If for you the business is more important, do not chat more with him.


I think all kind of relationships have to develope. It is possilbe that business relationships become friendship relationships and reverse it is also possible.


Never something is a MUST BE, it always no more than a possibility. So you have to see it - and to decide, what YOU like to do. Nobody else can say you, what you have or could or should to do. That's always your decision.


I wish you the greatest success with your business and all your plans you may have.
02 Jun 2008 10:33
Post 6 of 17

just like to say a quote hope u like

"FRIENDSHIP"

is a silent GIFT of nature,

more OLD , more STRONG,

More DEEP, more, CLEAR

More CLOSE, more WARM AND

Less word, more UNDERSTANDING.

 

Quoting from [judy2007]:

The reason i ask this question is that i have seen some topics in other places said that : we can make friends with customers so that can make them believe us , trust us , so then can do business with them .

But although i am a new in the foreign trade zone , sometimes i will chat with the customers on the msn , and i have found that if the customer just talk with you in the products , maybe he is really interested in it . but if someone first chat with you something about your products , then will talk with you other things , then later he will ask you anything with your products .



last time i have faced one customer who i have been met on the 102th canton fair . i added his msn . he is just talk with me other things , and told me that he just wanna to make friends with me , but not related with the business ..he said that : friend is friend , business is business ..so if you just wanna to make friends with me , so pls throw away your business and your products .


so i wanna some other people can tell me something and sharing your feeling . thanks all friends .


04 Jun 2008 00:58
Post 7 of 17
Quoting from [judy2007]:

The reason i ask this question is that i have seen some topics in other places said that : we can make friends with customers so that can make them believe us , trust us , so then can do business with them .

But although i am a new in the foreign trade zone , sometimes i will chat with the customers on the msn , and i have found that if the customer just talk with you in the products , maybe he is really interested in it . but if someone first chat with you something about your products , then will talk with you other things , then later he will ask you anything with your products .



last time i have faced one customer who i have been met on the 102th canton fair . i added his msn . he is just talk with me other things , and told me that he just wanna to make friends with me , but not related with the business ..he said that : friend is friend , business is business ..so if you just wanna to make friends with me , so pls throw away your business and your products .


so i wanna some other people can tell me something and sharing your feeling . thanks all friends .



Well, I personally think that it's possible as I'm in the sales line and currently some of my friends used to be my customers. At the beginning, indeed they only talk abt business or business-related matters, but after years the topic had swift from business to other thing such as lifestyle, hobby,cars and etc.

It might not be happening yet,but sooner or later you would really make some friends from your customers. Sometimes it depends on your initiative though, on whether you want it remain business relation or more than that. Usually i'm the one who's making the 1st step by inviting them out for a few drinks or so...[em7]

05 Jun 2008 01:32
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