Post 1 of 7
Dear friends,
I need your help...
i have an oil painting customer,,at first we talk to each other very well...but when he wants our sample ,he wants all the fee are free for him , however ,we usually sent the clients sample with high quality for free ,they just pay for the TNT ,,,when i tell him about it ,,,,,he doesnot want to reply me....
now what should do ,,,,
Post 2 of 7
Replying to [Annydai]:
Seems to be the same scammer who recently wanted free painting samples from Nepal. Just ignore him; he is no customer.
Post 3 of 7
Replying to [germex]:thank you for your advice.....i sincerely hope he is a real customer
Post 4 of 7
Replying to [Annydai]:Find you clients, If he realy wants to buy the goods, he will not care for a little freight.what's more, The samples are free for him.
![[em6]](http://img.alibaba.com/images/eng/style/icon/emoticons_rage.gif)
Post 5 of 7
Replying to [Geffern]:yes ,we send the sample to him for free,and the smaple is an oil painting which with high quality ....what is more,,,he just only pays a litter for the TNT,,,,,,
how should i do.......
Post 6 of 7
Replying to [Annydai]:
Just ignore him if he refuses to pay the courier.
Post 7 of 7
Replying to [Annydai]:
The "rules" for sending samples vary a lot, but when it comes to highly valubale merchandise, like these authentic oil paintings, typically they are sold at RETAIL price, plus shipping.
Of course you let the customer know that if he decides to place a large order, the difference between retail and wholesale price of these samples will be deducted from the invoice of his large order.
So if he doesn't want to buy from you, you didn't lose a penny, and if he decides to place large orders, he won't lose a penny. That is as fair as it can get.
Page 1 of 1