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Why the supplier ask me to pay the sample before I receive it?
Post 1 of 56
brina
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I have been looking for some time now to make my first purchase but I keep coming up against this problem of payment. I will happily pay for samples but I keep getting asked to pay up front for them.

Is there any alternative method which would secure both, the payment and the goods?

[em33][em33]

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16 Dec 2006 11:33
Post 2 of 56
Buying agent
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Replying to [brina]:
it is natural for the supplier to do it.because there are afraid of being deceive by some company who ask for the products in name of sample free.in fact they have no intent to import anything. to the factory ,the cost of sample is expensive including the sample and the transport cost .especially the feeling of being cheat.so they always ask paying before sending the sample .the internate is shadowy .
if the sample is much cheaper than the transport cost .you can asked the factory to sending the sample and you pay for the transport cost when the sample arrive your city . that is reasonable because if the sample is not very expensive ,the factory can't think much of the sample cost itself if it really want to export .they are very glad to sent it .and that is good to both you and the supplier .
if the sample is more expensive than the transport cost ,i think before you sending money .you should research the company through some people you know in that country .or check the address of the company whether it is the company in .
i have ever been a business man ,that is my viewpoint
the best wish to you
19 Dec 2006 16:40
Post 3 of 56
char
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Replying to [brina]:
It possibly the supplier does not trust you. They think you like others, would have no responds after getting their samples.
But it is understandable...
But I have never met any suppliers would ask me for sample fees.
good attitute, shows your interests
19 Dec 2006 20:22
Post 4 of 56
Replying to [brina]: I am a supplier (manufacturer) and yes, I do require buyers to pay for both the sample cost and delivery charge. It is not that I don't trust them, but again ... it is a matter of business. What I do with my company policy is that, buyer should pay both sample & delivery and later if they decide to order, then we will reimburse the money by deducting the invoice for all the charges.
19 Dec 2006 20:28
Post 5 of 56
Replying to [brina]:

you use you payment terms on dp sight basis via bank. tell them. ones your bank recieved the goods bank paid automatically. both are safe exporter & importer.

best regards
vaikunthaexport.com(buying house)
new delhi, india
19 Dec 2006 20:33
Post 6 of 56
Replying to [brina]:
I'm a supplier. Recently I did two sample with my two customers.
One accepted the DHL fee I sent him, but another thought the DHL fee is too expensive to accept. I don't know why did he think so because I had promised him to return these moeny to him when get their official order with lareger quantities.
I think we should trust each other. How do you think my suggestion,
that's say the buyer pay the courier fee firstly then the supplier return these money to him when get their ofiicial order?
19 Dec 2006 22:06
Post 7 of 56
haiyan
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Replying to [brina]:
yeah ,i don't know what the product is ,if the product is expensive and if you discuss about this question ahead ,you pay for it ,then you should pay as soon as the goods was sent out,of course in my company ,becuase the goods are cheaper,so just as a sample ,i can give my client so much if i have ,no pay :)
20 Dec 2006 00:14
Post 8 of 56
Replying to [brina]: there is still one way to solve this problem, that's to pay by web account like paypal etc. both sides pay no risk for that.
20 Dec 2006 00:26
Post 9 of 56
Replying to [brina]:
It depends the sample's value and quantity you request .
At the product I am dealing, the samples are free but freight collect .
The suppliers hate what is called "sample hunter ".
20 Dec 2006 00:50
Post 10 of 56
Replying to [brina]:

A Letter Of Credit is the typical international bank document that makes sure that both parties involved receive what is written on documents.

Although the banks will charge for this service i would higly reccomend this when dealing with overseas clients/ suppliers

However you could also have a typed agreement saying that payment will only be received after the goods are dispatched and also have the banks confirm of this persons credit rating/

I hope this helps
20 Dec 2006 04:06
Post 11 of 56
Replying to [brina]:
If you can't pay for the sample upfront, would you pay for your order first or wait for the goods to be delivered before paying?

It's a matter of trust. It is the first time for you to deal with the supplier, so you don't want to lose your money. So is the supplier, you are a first time client, so he doesn't want to lose his sample. Most of the Chinese suppliers receive tens of enquiries each day, and a big number are from fraudsters. If they were to send free samples (or require clients to pay samples later), most of them would be out of business for a long time.

Also for a respectable factory in China, if a client can't even pay for a sample, then there is nothing much they can do for him. It's your job to realize a due diligence on the company you are ordering from instead of requiring them to trust you at first contact.
20 Dec 2006 05:15
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