Quoting from [wilhelm]:
Replying to [Egernia]:
[Mod edit - Wilhelm I edited out my name from your post as I would consider it a courtesy if you used my chosen nickname here on the forum not my real name]. you are member since Sep 27, 2007, take a littlebit of time and read older topics in i.e. TALK with Aliababa or other forums how often good, which can be used easily, suggestions are made to Alibaba and not forget to count how many times the poster gets an reply from ONE OF THE ADMINS !!!
0, zero, nothing null !!!!!!!!!!!!!!!!!!!!!!!
Wilhelm
It is the job of the moderators on the forum to help Admin reply to questions raised here so I don't expect Admin to get involved in a public discussion here. Also the role of Admin relates to the community forum only - his/her role does not extend beyond this! My mention of Admin relates to my hope that Admin will see this discussion here and raise the matter with those further up the chain of command. I am hopeful that one of those individuals will make contact with me.
What I wanted was a face to face discussion with alibaba regarding this situation. So I contacted service at alibaba which is the contact channel that alibaba.com pushes for all matters related to the site. As I mentioned I did get the usual reply from them so I know that they did get and read my email, but when I pushed for a face to face meeting instead of merely shooting off my concerns in an email then I got ignored.
As I wrote earlier, I am disappointed by this as I felt that alibaba would take action if they knew how to do so. I previously disagreed with those who suggested that alibaba was a party to this fraud - but in the absence of any substantial action from alibaba on the matter I have no choice but to change my opinion in line with the naysayers! Alibaba is guilty if they are aware of the situation and choose not to take action. They are most certainly aware of the situation now so lets hope that they do take action!
Quoting from [hellen1983]: Only Chinese production is cheaper than others ,so with strong competitive .we alway want to product good quality production while the buyer offered very low price .we have no any choice .only do it
I hear this a lot coming from Chinese companies and I don't agree with it.
Hellen1983 so long as you believe that quality is the responsibility of the customer then you will probably never get things right for export to foreign countries. You may as well give up now and concentrate on the local market.
I understand what you are saying about foreign customers pushing prices so far that it affects quality. But as the producer of the product YOU make the decision as to whether or not you want to make the product and YOU therefore are respsonsible for the quality that you produce. If the quality is bad then that is YOUR fault not the fault of the customer.
So if you truely believe that you cannot meet a customers price expectation without lowering the product quality then you have two choices:
a. tell the customer that you cannot meet their request and give them your lowest price based upon the quality that you are comfortable making and being responsible for; or
b. meet the customers price expectation but inform them of the quality situation with specific description of comparison between your normal quality and the quality as per the customers price request.
This topic however is not one of quality but of counterfeits - those are two very seperate issues. A counterfeit could be perfect quality but that would not make it an acceptable product on the world market. Counterfeiting is illegal, it is stealing from the original brand name company, and many people who get involved with these products end up losing eventually - except for the sellers of course who are laughing at the people who buy the product and lose their money. I certainly don't want to be the brunt of someone elses joke, do you?
Quoting from [kef man]: However, why did not you think of the buyers who place the orders for the fake products? Also the end users? I have seen many western tourists were happy wiith buying fake products in small shops.
If the scammers were being honest with the buyers and pointed out that the product is not real but is instead cheap copies then I would agree with you that the buyers were buying the product knowingly.
The fact is however that the scammers lead the buyers to believe that the product is the real deal and that is why they make sales. Now the buyers should be smart enough to work out for themselves that something that cheap is not going to be the real deal but you can't blame people for being stupid or greedy! It certainly does not excuse the scammers.
If the sellers were as legit as you seem to want us to believe then why can't they be honest about the product that they are selling? The answer is pretty obvious and that is why they are called scammers!
hi !!
alibaba is not to be blamed
as alibaba portal is not made for the retail things you buy like 10 ~ 50 pcs !! it is diffrent from e bay !!
but it is for imports and exports of goods and services creating revenues of thousand of dollars !!
so if you are trying to buy small qty's of goods without seeing supplier's background )although the company who are legit and have imports and exports business have company's name account proper experience etc !! and they are very much diffrent from scamers)
some buyer do not even check company's background and when they get scamed then they blame others??
is it right ?
rgds
divyansh
ATITH INTERNATIONAL
high quality garments exporters
sales@atithin.com