Replying to [Darryl_scotland]:
![[em17]](http://img.alibaba.com/images/eng/style/icon/emoticons_shake_hands.gif)
You information is of great use and the sales staff of Chinese suppliers should have be given a cl *. On the one hand, I, as a Chinese, do hope we Chinese (supplier) can value our fame and dignity by being honest in transactions. On the other hand, I would like to say, some newbies on the sales staff do not have enough knowledge nor experience, thus they fail to satisfy customers' needs. In addition, the ways of thinking are very different between the buyer's country and the seller's country, a lot of misunderstanding also occur, which is also a factor leading to failure of the transaction.
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