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Dont just be a seller also be a adviser to the buyer
Post 1 of 44
Dear Friends

I think that many problems are solved if we think in customer shoes.

I always try to advice the customer when to order and when not this increase the confidence of the customer in my company and me.

As the supplier is export of his products he can advice the cutomer in two ways. He can help him design the product and help him to plan his purchase considering his requirement and global prices.

This works both in OEM and replacement market.

Madhur Agarwal
20 Nov 2007 03:40
Post 2 of 44
Replying to [Madhur_Agarwal]:Dear Madhur
One of the objectives I have when doing sales is to find ways my customer rotates the product, after I delivervthe order I visit them every two weeks to make sure his sales are OK, so he could reorder from me. To achieve that I need to give him sound advices on what techniques other stores are using to improve their sales. It is important to see them succedd with the product, otherwise he will no buy from me. This approach has given me more opportunitiy to grow, at first the client orders for 100 dollars, now they average orders for 300 dolars weekly. SO by having customers with big orders, I improve the efficiency of my distribution. I prefer to have 10 customers with ordrs of over 1,000 dollars weekly than 100 customers with a volume of 100 dollars, I save on delivery costs and have more time to focus on diversifying the product line and improve the marketing channels.

Customers also appreciate the advice given to them and they become your best partners, they work harder on selling my products and we help each other out. This was a ggod topic, and hope many people realize that having more than a commercial relationship with customer could be beneficial for both parties.

Regards

Vicente
11 Jan 2008 20:47
Post 3 of 44
Leosun
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No Company Website yet
Overall Ranking MVP:3,074 Rank:132
Replying to [Vicente]:
Dear Vicente,
Yes. It is very neccessary to maintain a good relationship with your customers. The best is to understand your customer about the religion, character,preference, hobby, sense of value and education
blackground and so on. When you know well of your customer, you can what to do and what to talk correctly. This enhance the confidence of your clients and meanwhile tie up a more close relationship together.
While you enter a better relaionship with your customer, you have to discuss with the buyer like a friend and think from his shoes, what really benefit to your client and which products are not good, just tell
the truth. Find out together with your client, why goods cannot sell
what reasons, prices? quality? wrong marketing plan ? logistic problems something that help you and your customer to understand
better about the market, the product and the related services as well.
Sure, most of the buyers will be highly appreciated with your concerned advices if you do it by heart.
Thanks.
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11 Jan 2008 23:27
Post 4 of 44
venoy
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No Company Website yet
Overall Ranking MVP:52 Rank:126,251
Hello Business Partners

2008, Blessed and abundant new year for you. I was really impressed by the suggestion you had made and It has made me to think while promoting.

I am venoy, a computer freak and internet savvy, I would like you to be blessed in this new year with abundance and be a blessing to many.

Firstly let me make you aware of two new and rarely seen method of business on the net, one is passive and the other is actiive, one gives you 50% interest every two months and the other 100% commision. You will not believe your eyes unless you see it.
Please donot miss this finds of the year and regret later because delayed decision is indecision itself, as the rates may go higher with lots of demand of these.

Click or paste this URL on the net
1) http://tinyurl.com/yv9wb9
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Thanking YOU & God bless you
Venoy Joseph
11 Jan 2008 23:43
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