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how to deal with an important custermer?
Post 1 of 8
tomorrow will be atwitter for me ,one of my customer from USA will come to visit our factory , that customer is very important for me,so this evening i disposed our showroom again . but now i start to fell nervous,how can i do tomorrow?
[em4]
23 Oct 2007 07:13
Post 2 of 8
Replying to [gigi -freeroom furniture ]:

Hello, Gigi, just ............... oh, today's the day, and it's too late to give any advice. And really, I don't have any.

Just that your avatar is too violent! Parental guidance is needed.

Tom
24 Oct 2007 08:03
Post 3 of 8
Olla
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Overall Ranking MVP:82 Rank:58,030
Replying to [gigi -freeroom furniture ]:

Just be yourself! friendly and natural, open for discussions; look through possible qustions from a customer and be ready to give detailed replies; prepqre explanations about things which may cause some displeasure (if it happens).. be yourself again and donr be afraid of unexpected situations, argueeing is sometimes a good way to get new solution!
24 Oct 2007 21:27
Post 4 of 8
archersun
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Overall Ranking MVP:162 Rank:2,012
Replying to [Olla]:

congratulate you.[em3]

do not feel nervous,have a relaxed heart.discussing jobs and tech and other related items.Really,biz person to biz person,communicating is very easy,say your real idea to your buyer.good luck !!!!
25 Oct 2007 02:41
Post 5 of 8
Olla
offline
No Company Website yet
Overall Ranking MVP:82 Rank:58,030
Replying to [archersun]:

Thanks for congratualtions.. just wonder what with??.. Did i miss something?[em3]
25 Oct 2007 03:08
Post 6 of 8
Replying to [tomorrowneverknow]:
Tom,thanks your comfort,that customers are very kindly and they came with a translator,so it started nice,[em7] and they are satisfied with our factory.[em3]
now i waiting for their further good news...
[em15]
25 Oct 2007 06:02
Post 7 of 8
Replying to [gigi -freeroom furniture ]:

By today it is already over, can you tell us how it goes?
[em7]
25 Oct 2007 17:10
Post 8 of 8
Replying to [David Frencken]:
[em1] pleasure,but maybe i can not express clearly for my limited english .that customers( a very lovely lady and a tall man ) came to our factory at 11:30 am,and stayed about two hours.them first visited our showroom( though i have disposed last night ,didn't seem very neatness still [em4]),for the quality and items of the products are not bad,so them are interested.maybe the lovely lady is a designer,liked to do some new accessorize for the products.[em1]
.......and then visited out five departments:latheman department,covering leather and fabric department,packing department,making foam and wooder department.[em46][em46][em46][em46] and then left .....
[em53]
25 Oct 2007 18:11
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