What can one do here with sellers who claim an item is genuine, then ship you **** merchandise? In my case, I ordered $3000 worth genuine Epson and Canon cartridges. When they arrived here, they were not genuine, but clones. They did say on the packaging, "made ny Canon", and "made by Epson". I sent several items to Epson and Canon for verification, and indeed, they were confirmed as being fakes. This seller, who has "Gold" status here, cannot be trusted, and will not give me my money back. Any suggestions as to what to do?
Anyone else here had this problem? I'd like to hear from you.
Ofcourse Epson and Canon always said it's **** because they want youto buy directed from them even the products you bought is100 Genuine. To me as long the cartridges working good, ink not dry what do you care.
Typical attitude. Why do you feel we should not get what we asked for? Why should we be lied to? Why should we have to go through all this stress just because suppliers do not care. I hope they go bust!!
I'm with forx on this one. They should own up to their responsibilties and refund at their own expense. I think it's about time smaller UK companies joined forces against these uncaring couldn't care less attitude of overseas suppliers.
What about joining up to create a large buying company, and see the sorry face on these useless people who think they can treat smaller companies how they want.
I am with everyone on this
I just ripped off, see my posting for 14000USD but I didn't even receive my cartridges.
what have you done with the cartridges ISZA ?