Quoting from [jeddahprojects]:


What is the liability of Alibaba on Trust Pass members who became scammers?

Gold Suppliers and TrustPass members have passed an authentication and verification process performed by a third-party credit reporting agency; inasmuch, they are legitimate companies. But, as business is always full of risks, we can never guarantee it is 100% safe to trade with these paid members. You need to check their reputation through additional means, such as offline contact and factory inspection. 

If you have any further questions, please contact our service team at alibaba@alibaba-inc.com.