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Sample payment - a kind of tool to test your potential buyer!
Post 1 of 231
New buyers always ask for samples to check manufacturer's quality level and service credit. If you are a supplier, utilize this opportunity to know your customer.

The first is sample payment, most serious buyers know the regulations and they are willing to pay for the charge. They don't care to pay this if they are really mean to like the samples or cooperate with you. It is a warning if your new customer doesn't want to pay for the charge.

The second is courier freight. In consideration if your samples not very expensive, you could suggest your customer that you are willing to offer free samples but under freight collection. It is understandable and also acceptable for both parties when each other are trend for business.

For those refused to pay for samples and also the freight, just leave it. They mean what you offer isn't worthy to be paid, then how could you still hope they might remember your samples and remember you??
26 Oct 2006 21:26
Post 2 of 231
Replying to [Raindrop]:WELL I COMPLETELY AGREE WITH YOUR TERMS THAT NEW BUYERS NEED SAMPLES FROM MANUFACTURERS. BUT I DONT AGREE ON PAYING FOR SAMPLE TO THE MANUFACTURERS BUT I AM WILLING TO PAY FOR COURIER CHARGES. THIS WAY TRUST CAN BE FULLY ESTABLISHED WITH ANY MANUFACTURER
03 Apr 2007 03:33
Post 3 of 231
cain
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Replying to [Raindrop]:I believe this to be benefical for both parties involved. yes a test for both.
06 Apr 2007 10:02
Post 4 of 231
Replying to [Raindrop]:just agree with you partly...

16 Apr 2007 01:33
Post 5 of 231
John12
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Replying to [Raindrop]:This is totally necessary. I would never place a large order straight away if with the most reliable of companies.
19 Apr 2007 12:05
Post 6 of 231
Tommy King
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Agree with everybody who think buyers should pay sample charge or courier fee, if buyers are serious. No free bread dropt from god. Objectively you must pay if you need and demand. There is a word "buy" in "buyer".

As for me, I didn't care about the charge of sample or courier, if my sample is ready-made or stock. Don't be afraid of scams while you're brave to do business. "Good" and "bad" is twins, so "scams" and "business".

But sometimes I must request charge. Because many buyers just send unclear images and ask for copy without kind and serious words. These copy is small cash for us a large manufactory. But my designers have to spend much time and energy to make the copy,which is very difficult work for garment designing. As you know, buyers disappear, refuse,forget and so on,although we spend days,weeks even months for them. I dislike that.I hit who waste time of mine and ours who work with me together. People to waste the others' time and not to respect the others is as same as the cheater and scammer who is specilized in cheating money and goods.
20 Apr 2007 04:49
Post 7 of 231
Tommy King
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[em24] I suggest Paypal and Alipay of electronic payment is best sample payment.

20 Apr 2007 05:10
Post 8 of 231
Replying to [Raindrop]:this is also my questions, you know some of customers need free sample, but our sample will be received paymentS, SO I think if the customer who do not pay the sample charge, I will give up this customers.
22 Apr 2007 08:42
Post 9 of 231
Replying to [Raindrop]: what a load of crap.

Why should buyers pay for the wrong samples. I have asked for RED Impact drills from mfgs and gotten yellow ones with wrong specifications. Good thing I did not pay for that. When I ask why. Factory says "We thought you'd like it better."

Why should you pay for people that cannot follow instructions. Besides your money is just pocketed by the export department anyway.

GETTING SAMPLES AT THE FACTORY IS ABOUT CHECKING QUALITY AND TESTING THE FACTORIES ABILITY TO FOLLOW INSTRUCTIONS. WHICH ABOUT 70 TO 80r% OF THE TIME IN CHINA THE FACTORY WILL FAIL AT BOTH TASKS.
23 Apr 2007 03:47
Post 10 of 231
cnahhongguang
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Replying to [Raindrop]:Yeah,I agree with you!
23 Apr 2007 17:46
Post 11 of 231
Replying to [Raindrop]:WOW...

An awful lot of people have replied to this post and NOBODY has adequately replied with why you do not pay samples charges for ANY ITEM that is not custom molded for you.

THE MOST IMPORTANT REASON FOR GETTING THE SAMPLE FOR FREE IS TO QUALIFY THE FACTORY.

You may think your factory is great, but that does not make you correct. If you are not motivated to do an order, then it is good that you do not send samples because another factory in China will send them. There are so many factories in China that are eager to do business, it is not worth a GOOD QUALITY FREQUENT BUYER'S time to deal with a factory that is not motivated.

If you think you have all the business that you need. Then by all means, set any sample terms that you want.

A good quality buyer should be able to present you with a
1. working knowledge of the product
2. a shipper account
3. a corporate website
4. other factories/traders they have worked with
5. a tangible opportunity


BUT THERE IS NO REASON TO PAY FOR ANY STOCK SAMPLE IF YOU A LEGITIMATE OPPORTUNITY FOR AN ORDER.

Factories that are not motivated (often referred as lazy) do not make samples until they get paid which slows down the entire process and only causes more delays. They will most likely make the samples half-a$$ed because they do not get "big money" from the sample order and they will have a bad attitude about doing business.

Steer clear of factories with bad attitudes. THIS IS A CLEAR INDICATION OF MANY PROBLEMS TO COME IF YOU PLACE AN ORDER.

WORK WITH MOTIVATED PEOPLE THAT WANT THE BUSINESS. AVOID LAZY PEOPLE THAT DO NOT DO THEIR JOB, AVOID PEOPLE THAT WANT CASH UPFRONT, AVOID PEOPLE WITH BAD ATTITUDES, AND QUALIFY ALL OF YOUR FACTORIES.

It does not matter what country you are from, you must show you are motivated and you want the business, otherwise you are more of a waste of time than the customers that don't buy anything.

Just a piece of advice...
24 Apr 2007 21:50
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