7 160
Sample payment - a kind of tool to test your potential buyer!
Post 1 of 231
New buyers always ask for samples to check manufacturer's quality level and service credit. If you are a supplier, utilize this opportunity to know your customer.

The first is sample payment, most serious buyers know the regulations and they are willing to pay for the charge. They don't care to pay this if they are really mean to like the samples or cooperate with you. It is a warning if your new customer doesn't want to pay for the charge.

The second is courier freight. In consideration if your samples not very expensive, you could suggest your customer that you are willing to offer free samples but under freight collection. It is understandable and also acceptable for both parties when each other are trend for business.

For those refused to pay for samples and also the freight, just leave it. They mean what you offer isn't worthy to be paid, then how could you still hope they might remember your samples and remember you??
26 Oct 2006 21:26
Post 2 of 231
I don't work in this domain but i totally agree with you.Buyers must pay for samples and courier fee.Replying to [Raindrop]:
26 Oct 2006 23:53
Post 3 of 231
Replying to [Raindrop]:I agree!
27 Oct 2006 00:58
Post 4 of 231
excel
offline
No Company Website yet
Overall Ranking MVP:63 Rank:73,652
Replying to [Raindrop]:
i agree.
if d buyer is serious he will certainly pay for either samples or freight or both.
27 Oct 2006 05:00
Post 5 of 231
Replying to [Raindrop]:
I was a buyer, and I do not want to pay anything until I saw it worth.
27 Oct 2006 06:12
Post 6 of 231
Replying to [Dala]:Think that you are not the only one who ask for samples.
29 Oct 2006 00:52
Post 7 of 231
Replying to [Raindrop]:Yes, the sample is one of the tool to test the buyer. The reason is that once the sample is approved one can understand the basic requirement of the customer. Further feedback or suggestions could be accepted to finetune the product and otherwise enrich the existing the quality of the product and develop or broaden the application base.
Also based on sample approval orders are followed. Depending on the 1st order and the relevant communication one can assess the real potential of the buyer and plan for production and resources accordingly.
The satisfaction of customer from the sample approval report also enusres less or no rejections and gives more confidence to the manufacturer.
By supplying more samples the customer base can be widened and thus the market share.
29 Oct 2006 01:24
Post 8 of 231
Karppa
offline
No Company Website yet
Overall Ranking MVP:52 Rank:114,829
Replying to [mulyeanand]: Greetings from Finland. I always ask sample, but of course I am ready to pay for it.

I just started my import business and was looking for mp3 players, especially little bit better quality not most cheapest. Through Alibaba I found a contact to a chinese seller. I was afraid they operate only with big volume buyers but was very much surprised they were willing to supply me just sample from the models I asked. Sure, I paid the their price and shipping.

Everything went right until I saw what I received. iPod Nanos were not nanos but look-a-likes (, although I thought I bought iPod mp3 Nano 2gb). Well, the price little bit lower than 50USD was so low that I was little bit skeptical when made the order.

Also so necessary items were missing, eg. an special usb cable! They never sent me correct cables. Only if I pay the shipping!!

That's why I always ask sample to know what kind of supplier really is. I guess, I don't have to tell you, have I business with this supplier or not.

regards,
Kari
29 Oct 2006 07:25
Post 9 of 231
hancy
offline
No Company Website yet
Overall Ranking MVP:64 Rank:71,246
If your samples is so cheap,I think it should be provided freely but the courier freight should be payed by the buyer,and If the samples is expensive almost more than $20,I think the buyer should pay both of them,but the seller could give a discount
29 Oct 2006 20:34
Post 10 of 231
Replying to [Raindrop]: It could be other way round also. May be buyer would be testing the supplier whether he has potential to invest or not.

Providing or not providing samples to the potential buyers should not be made a big issue. It all depends upon your willingness to persue and your financial capability to invest in samples and varies person to person.

You should judge by yourself , either through e-mail communications or talking to them on phone and then decide whether to send or not.
The trend is that no buyer is inclind to pay for the samples or the courier. You will have to exert on your own to get the buyer.
31 Oct 2006 04:05
Post 11 of 231
Replying to [vshanker]:

MY ANSWER IS IF SELLER WANT TO SELL HIS GOODS HE HAVE TO PAY FOR SAMPLES.ALL OF YOU KNOWS NO PAIN NO GAIN.SO I YOU WANT TO START A NEW BUSINESS THE SELLER HAVE TO WORK
31 Oct 2006 08:18
Email this page Bookmark this page