Quoting from [Mihai]:
Hello,
I am Mihai a sale manager from a company named LMV MEDIA, Romania.
From the beginning of the year we are doing bussiness with suppliers from China.
In the last time we are focused on only 1 supplier. His name is MAC CON ASIA LIMITED.
MAC-CON ASIA LIMITED
Room 702, LiJingXuan, XianTongYuJing, GuoWei Road, LianTang, LuoHu District, Shenzhen, Guangdong, China
Telephone: 86-755-2577-5980 , 86-755-2577-5925
Fax: 86-755-2577-5450
After 4 orders with mp3 players, baby monitors etc, we made on 18.10.2007 an order of 52 mp3 players.
When we received the goods we found the following problem.
We found in the packet the following goods:
1. 41 boxes of mp4 players (instead of 52 boxes)
- from which: 1. 10 boxes with everithing inside, player and accessories
2. 31 boxes just with accessories, player missing
2. 12 charger adaptor (which are not good for Romania)
3. 3 headphones
4. 9 player socks
So there are:
1. 11 boxes which are missing
2. 42 players which are missing
-------------------------------
Totaly the loss is arround 2200 USD
We contacted MAC CON ASIA LIMITED and from that moment our relation was practicaly stopped.
I only received from them the following information: "Wenxiang International Forwarder" stole the products and that all.
Mac Con is not answering to phone, to emails, to MSN. They let us with a loss of 2200 USD.
We can provide, and we provide also to MAC CON the following papers.
- a paper which was completed by EMS in CHINA with the weight 9.9 kilos, which i can mention is the same here in Romania 9.9 kilo. So the point is that the colet left from China with the goods missing.
- declaration of goods from customs (what we received, what is missing etc)
...etc
I mention also that we paid for shipping to be made with TNT, but MAC CON ASIA decide by themself to send the goods with EMS.
Mihai
LMV MEDIA
i am sorry to hear that there was something wrong in your trading with chinese supplier, to be frank , there are some scammer active in the foreigner trading ,however, there are still more honest suppliers who is diligent and intelligent to serve for the buyer as you and contribute to the rising of motherland. so to solve the problem you mentioned above,i personly suggests you do as following:
1 chose the tyoe of payment which is favorable for you,especilly deal with the new supplier.
2 get more infomation like TEL or FAX about the supplier before giving the order,we can find out the supplier by TEL or FAX.
3 if you can not come to China personly,you can consult the information from your embassy in China or ask someone who is in china to have a look.
4 make a contract before paying to be as a proof to get refund from the supplier , but make sure that the contract is clear and no violation to the law or rule of china. Then, you can apply a lawsuit to against the defendant.
i am in the hope of these suggestions above mentioned will be helpful for you and be carefull in the subsequent trading in China.