How to avoid finding the same client among colleagues?
Post 1 of 8
Have you met this urgent problem? We sell tire cord fabric & nylon 6 yarn, dut to this special product, this problem always happens
How to solve it? Thank you.
How to solve it? Thank you.
20 Aug 2007 07:00
Post 2 of 8
Replying to [Ted Wang]:
you could handle different regions - like you could be in charge of USA market, your other colleague Europe and so on, If you receive any enquiries not belonging to your region than pass it on to your relevant colleague and hope everyone will be happy with this arrangement.
you could handle different regions - like you could be in charge of USA market, your other colleague Europe and so on, If you receive any enquiries not belonging to your region than pass it on to your relevant colleague and hope everyone will be happy with this arrangement.
20 Aug 2007 07:09
Post 3 of 8
Replying to [delaynomorehai]:
This is a method which usually used by companies in Shenzhen as I know. But there is a disadvantage, that is there may be a sales person who is not able to exploit the market he/she is in charge of, and another sales person who with strong exploitation ability just can go into it...
So I think we can use this method only if we have had many clients in every region we divided into.
Hyk
![[em1]](http://img.alibaba.com/images/eng/style/icon/emoticons_smile.gif)
This is a method which usually used by companies in Shenzhen as I know. But there is a disadvantage, that is there may be a sales person who is not able to exploit the market he/she is in charge of, and another sales person who with strong exploitation ability just can go into it...
So I think we can use this method only if we have had many clients in every region we divided into.
Hyk
20 Aug 2007 19:00
Post 4 of 8
In my opinion, the key issue here is communication. As long as sales rep work together and communicate efficiently, this shouldn't usually be a problem
20 Aug 2007 20:59
Post 5 of 8
Replying to [Ted Wang]:
i think there should have customer database in your company, that include info which salesperson responsible for which customers, when you find a "new" customer, just go to that database and search.
i think there should have customer database in your company, that include info which salesperson responsible for which customers, when you find a "new" customer, just go to that database and search.
20 Aug 2007 22:30
Post 6 of 8
Replying to [Ted Wang]:It is duty of the manager to look into the database of the customers so that no two people of the same company are dealing with same customer.Every Sales executive shpuld prepare a log sheet of the customer name,country which will be checked against the available database on a weekly basis. The other way is use networking,ask a networking company to control all incoming and outgoing e-mails from your company server.That will help as well.
22 Aug 2007 02:09
Post 7 of 8
Replying to [Ted Wang]:
You should set up a database in your server. Dell Asia Pacific does this. There is an entire huge factory used as a call center in Penang, Malaysia. They have hundreds of tele marketing people calling the entire Asia Pacific customer not only to companies but to individual as well. They employed people who can speak in diferrent language and they even have huge flags to represent the country their department handle
Once they got a potential customer they have to check in the database if any of their colleague has contacted the client. If not they will register the new potential under thir name and this client belong to them.
You should set up a database in your server. Dell Asia Pacific does this. There is an entire huge factory used as a call center in Penang, Malaysia. They have hundreds of tele marketing people calling the entire Asia Pacific customer not only to companies but to individual as well. They employed people who can speak in diferrent language and they even have huge flags to represent the country their department handle
Once they got a potential customer they have to check in the database if any of their colleague has contacted the client. If not they will register the new potential under thir name and this client belong to them.
22 Aug 2007 18:35
Post 8 of 8
Replying to [Ted Wang]:
we deal with inflatable items,and i am also worried about this problem.
we have twenty salesmen in our department here in Yiwu.and we share the same data.It's quite a problem that we quote price to the same clients.
Oh god,what to do?
we deal with inflatable items,and i am also worried about this problem.
we have twenty salesmen in our department here in Yiwu.and we share the same data.It's quite a problem that we quote price to the same clients.
Oh god,what to do?
24 Aug 2007 17:51
Page 1 of 1