Dear Friends,

as we have seen recently, Made in China products have become unpopular in foreign countries. Some of them like the USA are starting campaign to recall Chinese products, it is claimed that Made in China products are dangerous and are of very low quality.

Being the world's factory, what can China do in order to regain the confidence of Made in China products?

It is indeed a very serious issue, as the taint on Chinese products would adversely affect the Games in Beijing next year...

What should we do?

Please share

Sky

First of all, manufacturers should be more alert...

Secondly, suppliers should put consumers' safety ahead of the cost...

Sky

Replying to [honindco]:
Hond,
The 5 recent cases (the toys/food/toothpaste/tires) were ALL brought about because the supplier in China knowingly broke the contracts they had with their buyers. They signed a contract to produce X product with VERY specific specs, and then they used inferior/ dangerous/ lethal substitues because they were cheaper and gave them a better margin.

There seems to be some evidence (anecdotal at the moment I gather) that the toy factory with the lead paint problem was actually the victim as well. Seems the sub-contractor who supplied the paint was the one that made the unauthorized changes rather than the toy factory.... I have only heard that via a blog rather than as fact at this point.... There was also speculation that this paint supplier was not even a Chinese company.... So the ripple effects might spread elsewhere if that is true.... Wish I could remember where i read that but unfortunately I can't.

Replying to [Foow]:

i have heard that when CHinese manufacturer firstly made the samples, they fulfilled all the requirement so they called them "perfect sample", but when they start manufactured the products, many flaws simply occur....

should i say cunning?

Sky

Replying to [honindco]: too soon to know for sure... it IS affecting the US perception of MiC products though........ Some rumors on radio etc already of major US companies starting to rethink setting up in Thailand and even more heavily in Taiwan (that woun't please the Chinese gov). Middle East / Turkey/ India/ pakistan also mentioned as places to seek better QC perhaps.... The whole things just outright sucks.... Because of a few bad people.... IF the Chinese government finds who these people are I am sure they will be in really really deep sh**

Replying to [honindco]:
I agree with your opinion "perfect sample"and "not good in mass".
Actually,i found many factory all like this ,
When client let them make a sample,they are all very careful and do their best to fulfil client s request .
but when the order come to hand,the quantity are more increase,they may slack off.I don t know what they are thinking.maybe our self-command ability are more weak.
I am a foreign trader ,my most misgivings is quality when my customer make an order for me.
I don t know why is it?
It puzzled me too!

Replying to [honindco]: Quality, Safety, and more Quality should dictate every Exporters policy when shipping to the Global Economy. When I read that lead is still used in paint on childrens products, it just makes the hair on my neck stand up. Come on, using paint that is dangerous on childrens toys because it gives it a glossy finish. IGNORANCE is NOT an excuse!. Or untested and unsafe drugs produced for the world market which can be fatal. I guess it was a fatal decision for the head of the P.R.C. equilivent of the FDA. Every day some Chinese product is making the headlines in the News. This can only be overcome when the P.R.C. Government will step in and insure that issues and concerns from Global Trading Partners will be resolved and eliminated.

Replying to [sonny520]:

Some of them just think the business would definitely be it and they would have no bad results if the samples are approved.....very and very short-sighted.....

sigh*

SKy

Replying to [honindco]:A three-fold approach to China product business clean up, should include the following:
1) China needs to examine all of it's major factories and producers, for quality assurances, now and on a continual schedule to ensure continuity in safety & product specification compliance.
2) China needs to revamp each of the "tainted" business producers/manufacturers products & location, and perhaps show a video on the "clean-up" process of each plant involved in sub-standard production, and highlight the positive efforts made to ensure the global public that there is a new procedure or process evident now that will hopefully catch all product errors of such magnitude in the future.
3) Aside from the recall, a public service announcement that first apologizes for the incident, outlines the incident-as to the specific occurence, and then states that clean up is underway, and show a video or news clip of that clean up or turn around effort, that would enspire public confidence back in the manufactured, even branded product.
People are smart, as a general rule. Accidents in business and life happen. Yet, businesses need to be more public about their clean up efforts, when they fail, as the failure is often highlighted in mega proportions. IF people see a business err, they respect seeing the business clean up, and change or transition into a new production or service effort. IF businesses choose to err, have a recall, and then try to sweep it under the rug, it insults public confidence in that product or service, and actually can cause a "bad feeling" toward that highlighted company to remain, as far as the end consumer is concerned. For all involved, individuals harmed by the end product or end service can be privately compensated, or personally handled. However, the company needs to highlight the correction and subsequent change as much as their error was highlighted, in order to re-inspire public confidence in their product or service. People respect correction and change in regard to errors. It's expected good business practices.

Replying to [essentialoilsue123]:
Actually essential, you just dumped all the blame on the Chinese factories, which, isn't correct. Mattel (in the case of those products) is 100% responsible to the US consumers. they specifically stated to customs when they imported the items that they met with US Standards. They obviously (since the qty's brought in are in the MILLIONS) have not been spot sampling shipments they way they should have.....

The Chinese factory that made the toys ALSO has it's own suppliers, and no-one is sure where that paint came from exactly..

Basically they are all complicit, but Mattell should know better in the first place!

Replying to [honindco]:
Personally I am extremely upset about the problems with products from China. If China does not develop and enforce safety guidelines, I think their economy will suffer even greater losses.

We were amazed to see how many products we own actually came from China. Several toys were thrown away in our home.