Replying to [Autumn]:
Dear Autumn,
I would like to say:
Firstly, you should find out what your potential buyers needs. If a new firm, or rather a certain company of ours, wishes to open up a market to sell something to or buy sometheing form manufacturer in foreign countries, the person in charge must first of all find out whom he is going to deal with. Usually, we can search for useful information from Internet, such as some search engine "Google","Yahoo", and some b2b platform "Alibaba.com", "ec21.com", and so on.
Secondly, any email or fax received must be answered in full without the leasset delay and with courtesy so as to create goodwill and leave a good impression on the reader. This is one of the most important functions of commercial correspondence.
Last but not least, be more patient and work hard, I believe you will be successed one day!
Good luck!
Tony Han.