Dear All,

Please help me by contributing your experiences in how to do business with Indian site. In Vietnam, many exporters include us also very hesitate to contact with Indian customers.

Last month, We exported one FCL Vietnamese Cashew Nut to Chennai, and you know, for some first time conversation our customer is very good communicate but after we shipped our product out of the country, We tried to contact him but it was very difficulties to reach. The payment is ** term so that we are in very worry now.

Please help me and thanks so much

Quoting from [Nhan Nguyen]:


Dear All,


Please help me by contributing your experiences in how to do business with Indian site. In Vietnam, many exporters include us also very hesitate to contact with Indian customers.


Last month, We exported one FCL Vietnamese Cashew Nut to Chennai, and you know, for some first time conversation our customer is very good communicate but after we shipped our product out of the country, We tried to contact him but it was very difficulties to reach. The payment is * term so that we are in very worry now.


Please help me and thanks so much

Have you contacted buyers bank? and did you get a down payment on the load?  In the case of D/P its good to go with 30% T/T in advance with 70% Cash against Documents.  By insisting on the 30% you can weed out many of the would be scam's.  By scam I mean you are contacted by one company to send load via D/P but never recieve payment.  Three weeks later another company from same country contacts you about the same kind of load.  You dont want to loose all your money so you discount the load 25%.  GOLDSTAR, a member of this board has written some topic's on this issue as well as others.  Please do a forum search for D/P and you will find other answers as well.   I hope ultimatley that your deal is successful.

Best regards,

Ranger

 

Replying to [Nhan Nguyen]:

If you do not know the buyer, why did you agree to D/P terms? As Ranger said, there are plenty of posts in this forum regarding the risks involved in such payment terms.

I feel sorry for you and I truly hope that it works out for you. Also, I would suggest that you talk to somebody in or near Chennai to check out your buyer.

Good luck!

Replying to [rchas]: Dear Rchas,

Thank you for your advises and I am very appriciated about your comments.

Yeah, we were inexperiences because of they are my first Indian customers. We normally doing business with some European customers so that it does not happen to us before.

Replying to [Nhan Nguyen]:send me mail to chukson4d@yahoo.com to know more

Replying to [Nhan Nguyen]:
As I know, the Indian buyers always bargain for lowest price which will make suppliers can't do or little margin!
Tony Han.