Replying to [spolish]:
Be firm on your Price,Assured of your quality, ensure timely delivery and offer secure payment options and keep samples ready.

Quoting from [spolish]:


To deal with Americans, you must earn the trust.

The NEVER to do things are:

1. Counterband goods.
2. Pirated softwares and IP infringement products.
3. Poor quality products.
4. Bad after-sales service.
5. Poor communication skills.
6. Only interested in money gains and not build trust and friendship first.
7. Broken promises

The ALWAYS things to do are:

1. Do good product presentation, with good command of English.
2. Mindful of the American way of life - strong believe in freedom.
3. Give personal connection to good customers, a phone call rather than fax. or emails.
4. Express your benefits and be honest and transparently open about everything.
5. Always keep your promise if you make them. They dislike liars.
6. Do product comparison with yours and the competitors.
7. Do not haggle with price, not like the Asians who always ask for discounts.
8. Be direct and open about discussions with your product's strengths and limitations.
9. Know your products well and do your homework before speaking to the American customer. They are polite enough not to tell you off, but would not give you the order.
10. Address them by first name only if you are familar to them, otherwise call them Mr. lastname. Eg. John White address as Mr. White.
11. Word of mouth is important, and testimonies from happy customers from America with their names and contact numbers as references.

Street Smart

Replying to [spolish]: fullfil the quality ,stipulated time delivery and as per the buyer specification

Replying to [spolish]:
Good question, I think even some Americans don't know the answer.

If you look at Street Smart's answer you will find good advice. But be aware that the US is a melting pot of all cultures. Even if you are dealing with an American company they could have recently imigrated from another country and established a business in the US.

The main thing with all American companies is to not waste our time. The business environment here is fast paced. If you cannot provide the product we ask for at the price we are asking for, simply tell us so. Don't try to make promises you can't keep. This honesty goes a long way with most Americans. I would much rather buy a product at a higher price from a supplier that is up front about what they can and can't do for me as opposed to a "yes man" that will waste my time and get me in trouble with my customers later on down the road.

Replying to [spolish]: I second that thought, that's what I observed over here, Quality is utmost preference and the reason for that is, end consumers are given more priority and in most of the stores customers have atleast a month to try the product and return it, if they are not 100% satisfied.
As far as pricing is concerned, as margins are much higher in US, so buyer would even buy little highly priced but best quality products.
But even if you have high quality product but you don't know the right people or have difficulty communicating with them, then it could also be a deal breaker.

Replying to [curdrice]: very good information
reserve~

Quoting from [partsman]:


Replying to [spolish]:As a US buyer there are a few thing that I like to said.

1. We don't like to haggles on price. (we pick the one with the best price and go for it.) so be extremely careful when you do price quote and MOQ.

2. We paid very close attention to quality. (so have some proof of your quality handy) Best way have some reference to give to customers.

3. Timely manner of delivery.

4. Don't push for a deal.

5. Be extremely hornest about yourself and the company that your represent.


that is just the start, but it should help some what

      I am shareing my personal business experience.I think partsman will not think bad of me and Street smart will not put me as non-sense.

       There are many business peoples settled in USA from other countries. So we are nowadays unable to indendify who are the Americans.Usaually when I do business I get the "Credit report" of the buyer from D&B. As all aware we will get the history of the Firm to whom we re going to deal. Even with these precautions I have many failures. The USA business people need best quality, competitive price and intime. This is the business they expect from us. But if the business is good going for them, they will do all the best. But is their busienss is not good moving and if they meet any trouble, they will  not worry about the supplier . Even the ordered goods they will not pay., they will guide you to sell to some discount stores.

   But as I have explained now I cannot predict whether he is American or transfered American?

Replying to [spolish]:
to do bussiness with american, just tell them the reference of your bussiness parties with whom you are working before , they will trust you, or if you have no bussienss party then tell them the truth that he or she is your first bussiness party, and assure him that you will give him the best quality with themost competative rates

Replying to [spolish]:
As an American buyer from many countries i suggest be knowledgeable about the products you are selling

also know any new options or upgraded designs available

be knowledgeable about market date

Knowledge is power

Replying to [spolish]: American consumers do love a 30-day or more money-back guarantee! And, be prepared to back it up in writing! When dealing with an American buyer, be sure to have a replacement policy on your products or a money back guarantee if not satisfied! Cost of replacement on defective merchandise should be absorbed by manufacturer.