How do you manage your customers?
Post 1 of 12
Hello, my dear friends, do you have any good ideas to manager your customers? Will you show them, we can discuss it here. ![[em7]](http://img.alibaba.com/images/eng/style/icon/emoticons_shy.gif)
24 Jul 2007 05:13
Post 2 of 12
Quoting from [Shufen jie]:Manage a customer:
hello,my dear friend ,do you have any good ideas to manager your customers?will you show them,we can talk here
to fulfil the requirements is the major thing
so you explain about the product he wants
tell about the quality, price, availability & etc
you have to satisfy by your answer each and every doubt
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24 Jul 2007 08:59
Post 3 of 12
and in my opinion,
firstly, we should create a database of our customer, we save the information of them ,such as their company, their products ,their private information and so on.
secondly,we should visit them seasonal, or call them seaonal, and we may send them some fantastic gifts
thirdly,we should hold some activities or salons, and we invite our customers to communicate together
firstly, we should create a database of our customer, we save the information of them ,such as their company, their products ,their private information and so on.
secondly,we should visit them seasonal, or call them seaonal, and we may send them some fantastic gifts
thirdly,we should hold some activities or salons, and we invite our customers to communicate together
24 Jul 2007 18:39
Post 4 of 12
Replying to [Shufen jie]:
To set up a file, in which there should be the information of the client's information, inquiry information, the question you encouter when you deal with the client, and so on. List out all you can think to be a file, but the file should be clear enough so that not only me but someone else can know it well.
To set up a file, in which there should be the information of the client's information, inquiry information, the question you encouter when you deal with the client, and so on. List out all you can think to be a file, but the file should be clear enough so that not only me but someone else can know it well.
25 Jul 2007 21:07
Post 5 of 12
Replying to [Shufen jie]:
For me I think the best way to manage a customer is to answer all their questions and explain all the details of the product / services you're offering.
26 Jul 2007 12:24
Post 6 of 12
Replying to [skyskip]:it seems good,but if u have many customers ,how will u manage them with ur mail,
26 Jul 2007 18:14
Post 7 of 12
Replying to [skyskip]:it seems good,but if u have many customers ,how will u manage them with ur mail,
26 Jul 2007 18:14
Post 8 of 12
Replying to [Shufen jie]:
Very import: to show your patience to your clients![[em3]](http://img.alibaba.com/images/eng/style/icon/emoticons_grin.gif)
Very import: to show your patience to your clients
26 Jul 2007 19:09
Post 9 of 12
Replying to [Shufen jie]:supply the info or products what he/she need.
27 Jul 2007 02:20
Post 10 of 12
Replying to [Shufen jie]: we use salesforce.com for most activities. But if you don't have much money to invest in that, combine outlook with access 2007 - it is a cheap solution, but works well at times.
28 Jul 2007 07:52
Post 11 of 12
The most important thing is to develop an organised system which works for you, and to stick to it.
30 Jul 2007 23:57