Dear Ms. Franca DiGiacomo,
Thanks for your email.
It is disappointing to learn of your recent experience.
Alibaba provides an electronic web-based platform for exchanging information between buyers and suppliers of products and services. Alibaba represents neither the seller nor buyer. As a result, Alibaba does not control and is not liable for the quality, safety, lawfulness or availability of products and/or services offered for sale on the Alibaba website, or the ability of the suppliers to complete a sale, or the ability of buyers to complete a purchase.
When you believe that you have received non-conforming goods from a supplier listed on our web site, it is generally not possible for us to verify that the supplier has engaged in fraud (i.e., that the supplier accepted the order but did not intend to sell conforming goods). In such cases, we encourage you and supplier to resolve your dispute through good faith mediation. If necessary, you can choose to bring a lawsuit against the supplier. If you are able to prove in court that the supplier engaged in fraud, we will suspend or terminate the supplier's account.
If you have any further questions, please visit our Help Center at http://www.alibaba.com/trade/help/helpcenter or contact us at anytime.
Sincerely,
Alibaba.com Service Team
Email: alibaba@alibaba-inc.com
Quoting from [Franca]:
so in short dear international buyers, China like your money (who not)
Quoting from [cbeebies]:
I want to do a poll, but there is no voting system here.So, I have to ask and hope you guys can reply.
Most Chinese suppliers are honest, or did you get swindled by them?![]()
Tell us your experience. Sharing is good, right?
Quoting from [asldude]:THIS MESSAGE IS FOR EVERY ONE !! HAS ANYONE EVER HEARD OF E-GLOBALTRADE.COM??? AND IF SO ARE THEY LEGIT??
yeah I had bad experince with chinese suppilers. I lost $600 US from http://www.wangcai898.com/. I talked with her thru Msn and paid thru WU after that. I never receive or heard from h
Quoting from [phbhakta]:
Replying to [worldsguitar]:
I also inquired about them earlier, and considered ordering from them, but not now. Sorry for your loss, and thanks for reporting them. How are you tracing them and reporting them to which police, USA or CHINESE police?
Quoting from [cbeebies]:
Replying to [andy111]:
Sorry to hear your case.
You should report this scammer to alibaba service team.
To get your money back, please report your case to China embassy in your country, or contact Putian local Industrial & Commercial Bureau at 0594-2692463 Email: pt315@tom.com. Their website is http://www.pt.fjaic.gov.cn/ (if you can read Chinese).
Hope it helps.
Quoting from [cbeebies]:
Replying to [andy111]:
Sorry to hear your case.
You should report this scammer to alibaba service team.
To get your money back, please report your case to China embassy in your country, or contact Putian local Industrial & Commercial Bureau at 0594-2692463 Email: pt315@tom.com. Their website is http://www.pt.fjaic.gov.cn/ (if you can read Chinese).
Hope it helps.