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Published at Safe Trading Basics
Jul 07, 2008 01:28

What is a phoney fraud alert?

A phoney fraud alert is similar to a phishing scam. It can come in the form of an email or a phone call claiming to be from your bank or financial institution. The scammer will usually tell you that your credit card or account has been cancelled because it was involved in criminal activity, or because they suspect your card or details have been stolen. This is a trick to get you to given them your account details.

You will be told that a suspicious transaction has recently occurred on your account, perhaps a large purchase in a foreign country. You will be told that if you did not authorise the transaction, you need to take immediate action as your credit card details have been stolen.

The scammer will ask you to confirm your credit card or account details so the ‘bank’ can ‘investigate’. If you receive an email, it may ask you to visit a website to confirm your credit card details or to find out more information on the supposed ‘fraud’ to your account.

In some variations of this scam, the scammer may already have your credit card number (that they have stolen previously), and may even quote this to you. They will then ask you to confirm that you are the cardholder by telling them the 3 or 4 digit security number printed on the card. If the scammers have this number, they can use your card to buy things over the internet or phone.

These phoney fraud investigations are used to steal your banking details so the scammers can use your account. They work by lowering your guard with the phoney fraud alert. They hope that you panic and do what they suggest to fix the ‘problem’. They are particularly tricky to spot because real banks and credit unions often do contact people if there has been suspicious activity on their account.

Warning signs

  • You receive an email or a phone call from somebody saying they are from your bank, asking you about recent activity on your credit card or account.
  • You are asked to confirm your credit card and bank account details by return email, visiting a website or over the phone.
  • The caller or the email claims that there has been fraudulent activity found on your bank account, or that your card has been cancelled.
  • You may be advised to contact a fake fraud investigations body, and discouraged from contacting your bank or credit union.

Protect yourself from phoney fraud alerts

  • NEVER send money, or give credit card or online account details to anyone you do not know and trust.
  • Do not give out your personal, credit card or online account details over the phone unless you made the call and the phone number came from a trusted source.
  • Do not open suspicious or unsolicited emails (spam): delete them.
  • Do not click on any links in a spam email, or open any files attached to them.
  • Never call a telephone number that you see in a spam email.
  • NEVER reply to a spam email (even to unsubscribe).
  • If you want to access an internet account website, use a bookmarked link or type the address in yourself: NEVER follow a link in an email.
  • Never enter your personal, credit card or online account information on a website that you are not certain is genuine.
  • Never send your personal, credit card or online account details through an email.
  • Order a your credit report every year to make sure no one is using your name to borrow money or run up debts.

Do your homework

If you receive a call from someone who claims to be from your bank and says your account been defrauded you should ask for their name and number, and say you will call them back. Check the number they give you against the number you normally contact your bank with.

A legitimate bank or financial institution will NEVER email you asking you to follow a link or asking you for personal details. If you believe the email is genuine, telephone your bank or financial institution to let them know about the email and ask their advice. Do NOT call using any telephone number listed in the email— use a number that appears on your statement or card, or in the phone book. Many banks and financial institutions now have specialised internet security staff who can help you.

Decide

You should NEVER give out your personal or bank account details to somebody you don’t know and trust. Don’t be tricked by an email that looks legitimate or appears to link to a genuine website. The best defence is to delete the email before you even open it and then contact your bank.

If you receive a phone call that you think may be genuine, you should not ignore the possibility that there actually has been some fraud with your bank account or credit card. Ask the caller for details, then hang up and call your bank or credit union to tell them what has happened. Make sure the phone number you use is genuine: use a number that appears on your statement or card, or in the phone book..

Source:  http://www.scamwatch.gov.au

Published at Safe Trading Basics
Jul 07, 2008 01:24

What are domain name renewal scams?

A domain name is simply an internet address, used to help people get to a website. For example, the SCAMwatch domain name is scamwatch.gov.au. Domain names must be renewed every couple of years.

Domain name renewal scams can work in one of two ways. You might be sent an invoice for a domain name that is very similar to your current domain name – the scammer hopes that you don’t notice the difference and just pay the invoice.

Alternatively, you could be sent a letter that looks like a renewal notice for your actual domain name, but is from a different company to the one you have previously used to register your domain name.

Warning signs

  • You receive a letter that looks like an invoice for the registration or renewal of a domain name.
  • The domain name listed in the invoice is very similar to your actual domain name, but may have a different ending. For example, it may end in .net.au instead of .com.au or the .au at the end may be missing.
  • The domain name may be correct, but the letter is not from the company that you previously used to register your domain name.

Protect yourself from domain name renewal scams

  • Use your common sense: the offer may be a scam.
  • Check the website address carefully. Scammers often set up fake websites with very similar addresses.
  • Try to avoid having a large number of people authorised to make orders or pay invoices.
  • Always check that goods or services were both ordered and delivered before paying an invoice.
  • Make sure the business billing you is the one you normally deal with.
  • Read all the terms and conditions of any offer very carefully: claims of free or very cheap offers often have hidden costs.
  • You can contact your local office of fair trading, ASIC or the ACCC for assistance.  

Do your homework

Be sure to check that the domain name listed in the invoice is the same as your actual domain name. If it is the same, also check to make sure that the invoice is from the company that you have previously used to register your domain name.

If you want to shop around for domain name renewal, find out when your current registration expires to make sure you are not paying when you don’t have to. Also keep in mind that if you get your IT services (e.g. email or web hosting services) from an external company this may include domain name registration for free or at a lower cost. Make sure you know all the terms and conditions of the offer before agreeing to anything.

Decide

If you are happy with your current domain name registration provider, simply ignore other ‘renewal’ or ‘registration’ letters that you may receive.

If you want to switch domain name registration providers, make sure you know the full cost, terms and conditions of the offer before agreeing.

Source:  http://www.scamwatch.gov.au 

Published at Safe Trading Basics
Jul 07, 2008 01:17

What is a scam involving the transfer of money for someone else?

Offers that involve transferring money for someone you don’t know are nearly always a scam. They could also be money laundering which is illegal. Money laundering is when somebody tries to ‘launder’ money they have earned from a crime to make it look like it came from a legal source. They do this by putting the money through a series of bank accounts to hide its original (and usually illegal) source.

If you are approached with this scam, you will be asked to transfer money for somebody using your own bank account or a bank account that you set up for this purpose. The approach could come in a number of ways—by a letter similar to the Nigerian scams, by an offer that sounds like a work from home oportunity or in any other way which means you have to hand over bank account details to a stranger. The scams often offer you a commission simply for receiving money into your bank account and then transferring it out again. The commission can be as high as 15% or more of the amount transferred.

If you agree to take part, the scammer could use your account details to clean out your savings.

However, some scammers actually do send money across. This money might come from organised crime or from the proceeds of other scams like internet banking scams.

You may even find that the scammer is keeping their word and lets you keep a small percentage of the total transferred. However, you may also find that the scammer then asks you why you have not transferred some money that you did not receive. The scammer might then pressure you to make up for the ‘missing payment’ out of your own pocket.

Even if none of this happens, if you agree to transfer money in this way you may find that you are being used to cover someone else’s tracks. If the authorities follow the money trail from a crime that the person scamming you was involved in, it could lead straight to your bank account.

Warning signs

  • You receive an offer that involves you receiving and sending money electronically.
  • The offer requests your account details so that money can be sent to your account.
  • There is a promise of employment simply by using your bank account, perhaps as an ‘account manager’ or ‘transfer manager’.
  • The scammer will suggest that they need an account in your country so they can conduct their business (for example, trading shares).

Protect yourself from money transfer scams

  • Use your common sense: the offer may be a scam.
  • NEVER send money, or give credit card or online account details to anyone you do not know and trust.
  • Beware of products or schemes that claim to guarantee income or winnings.
  • Beware of job offers that require you to pay an upfront fee.
  • Do not open suspicious or unsolicited emails (spam): delete them.
  • Remember there are no get-rich-quick schemes: the only people who make money are the scammers.
  • Money laundering is a criminal offence: do not agree to transfer money for someone else.

As well as following these specific tips, find out how to protect yourself from all sorts of other scams.

Do your homework

If you have been approached by someone asking you to transfer money for them, delete the email, throw away the letter or say no. Ask yourself—why would anyone want to pay someone that they do not know to transfer so much money?

These offers are always scams. You should remember that transferring money for someone else could be money laundering. If you agree to help the scammer by letting them use your bank account you could be getting yourself in serious trouble.

Decide

You should NEVER give out your personal or bank account details to somebody you don’t know and trust. Don’t let the fact that an offer sounds enticing or genuine trick you. If the offer came in an email DO NOT respond to the email, or try to unsubscribe from it. This will only confirm to the scammers that your email address is valid.

If you still think the offer may be genuine, make sure you seek the advice of an independent professional (lawyer, accountant or financial planner) before providing ANY personal details.

Source:  http://www.scamwatch.gov.au 

Published at Safe Trading Basics
Jul 07, 2008 01:14

What is a cheque overpayment scam?

If you are selling something over the internet or through the classifieds, you may be targeted by a cheque overpayment scam. You might receive an offer from a potential buyer (often quite generous) and accept it. The scammer then sends you a cheque, but the cheque is for more money than the agreed price.

The scammer will invent an excuse for the overpayment. For example, the scammer might tell you that the extra money is meant to cover the fees of an agent or extra shipping costs. The scammer might just say that it was a mistake they made when they wrote the cheque.

The scammer will then ask you to refund the excess amount—usually through an online banking transfer or a wire transfer (such as Western Union). The scammer is hoping that you will do this before you discover that their cheque has bounced. You will have lost the money you paid into their account, and if you have already sent the item you were selling, you will lose this as well. At the very least, the scammer will have wasted your time and prevented you from accepting any legitimate offers.

Warning signs

  • Somebody makes an offer to buy something you have for sale and wishes to pay more than the agreed price.
  • You are sent a cheque in excess of the agreed price and asked to send the balance to a specific bank account or through a wire transfer.

Protect yourself against cheque overpayment scams

Do your homework

If you have been sent a cheque for more money than you agreed on DO NOT agree to repay the difference before the cheque has been cleared by your bank. Your best option is to refuse to deal with these cheques at all. Send the cheque back and ask them to send you a cheque for the agreed amount.

Even if the excuse given sounds realistic, be very wary of requests to refund the excess money by instant means like internet banking or wire transfers. Look closely at the cheque they sent—is it from a bank that you recognise and how long will it take to clear?

Decide

Don’t let excuses that sound legitimate and realistic distract you—send the incorrect cheque back and ask for another one.

If you think the reasons for the overpayment may be genuine but you cannot send the incorrect cheque back (for example, if you have already deposited it), make sure that the cheque has been cleared by your bank or credit union before returning the extra amount.

Source: www.scamwatch.gov.au 

Published at Safe Trading Basics
May 26, 2008 22:41

Below are some procurement recommendations :

1. Verify the name and address of the company, the manufacturing address, phone number and fax number. Cross-reference this information and the company name against other trade sites to ensure that the information is the same including contact names. Conduct a Google search on the company and their address to figure out if you could find additional information or additional suppliers that supposedly operate under the same contact information.

2. Refuse to deal with generic e-mail addresses like hotmail or yahoo. Only deal with specific company addresses. If the e-mail address is similar to sales01 or sales02 etc. I would assume that they are a reseller and not a manufacturer. Resellers tend to have offices of people surfing Alibaba etc. all day long trying to contact people. Conduct a whois search on the supplier’s web-address. Verify the information.

3. Call the supplier at the provided phone number several times and inquire about the company and the person. Ask who is in charge and ask to speak with him. Ask your contact to send along information on the company including maps to their manufacturing site.

4. Ask for references in the USA or another developed country. Require them to provide a contact name, company name, title, address and phone number. Follow-up with the references in person--not via e-mail. Ensure that they are valid references.

5. Inform the supplier that you will be visiting their location for a factory tour. Evaluate their response. It is best to hire someone to actually visit the company to verify the company's validity and business operations even if it costs you some money because it is better to minimize risk during the sourcing process. There are a few reputable companies out there that can conduct a background check for you. Contact these companies and buy the reports. It is well worth the money.

6. When procuring items for new suppliers request payment via L/C instead of T/T. Very few international manufacturers actually accept Paypal or Escrow. If you have placing a very, very large order then you might be able to get them to agree. Never pay the full balance up front.

7. Pre-shipment inspections are a must for new suppliers. You want to ensure that the goods are of adequate quality before accepting the order. Conducting a statistical sampling of goods is highly recommended. Also, if you are able to coordinate a pre-shipment inspection then you could arrange for payment of the balance upon successful completion of the inspection.

Notes:

1. If you are dealing with suppliers that pay brand name goods like Apple iPods, Nokia phones, please don’t expect that these are manufacturers of these products. Brand name goods companies have tight controls over the manufacturing process. If the company is a manufacturer then these are most likely fake or imitation goods. If the company says they are authentic then they are either they are a reseller or possibly fraudulent.

Source: Posted by tantk on www.thewholesaleforums.co.uk

Published at Safe Trading Basics
May 26, 2008 22:38
Here are the 5 points I always check before going into any transaction with a supplier (excerpt from my book, so please forgive me my bad english, I may not be a good translator):

AVOIDING SCAMMERS

So now you have targeted your products, you are ready for sending your inquiries.
The fact that you are not used to international business will make you the perfect victim for scammers, they will feel it in your messages and will take care of you. It’s now your time to defeat them at their own game.

You can’t even imagine the creativity of scammers to convince you that you are dealing with a real company. But there are many manners to be sure that the person you are in contact with is reliable.

The checking process is simple (and free !), follow these checking points anytime you feel ready to place an order:

-Check the quality of your contact’s communication,
-Check the accuracy of the information you are given about products,
-Check that the company have a registration number,
-Check the company’s bank account,
-Check the company fax and phone numbers and their postal address,
-Check their internet website.

Here’s the detailed checking method for each point:

1- Quality of the communication and prodcuts information

When talking about wholesalers, we are talking about professionals. Most of them are managing huge stocks and are not common with being friendly. Just imagine an hundred faxes and phone calls per day, with customers asking you to always give them lower prices (Yes, that’s you!).

However it can be stressful, wholesalers know that a single price error can be fatal to their business. If you loose by mistake 50 cents on each 2,500 products sold, the total loss is 1,250 $. A company cannot handle such a loss two times in a year. Be sure that wholesalers know their job and are very accurate when spreading information.

The first thing you will be able to verify is their ability to communicate information. Maybe you will not get very friendly emails, but be sure that any information you will have asked will be given.

Think about something: scammers never have the products they are selling. If you ask a very technical question, a wholesaler will give you an accurate response, while a scammer will ignore it or will mumble about it.

A checking example: “Will the Ipod Nanos have the good AC/DC plug, I need the 220/240V European norm?”
The scammer’s answer will be: “Yes of course, we have the European models!”, when the professional’s one will be: “Since Nanos are charging via an USB 2.0 cable, power plug is an option. They will charge on any computer on earth equipod with USB 2.0. Language can be chosen at first start or changed later”.

Don’t hesitate to ask pitfalls questions like this one, you will immediately know who you are in contact with. You are a seller, all you want are sexy products, you are not assuming to know all about them, don’t fear to ask even silly questions.


2 – The company business registration number

First of all, ask the wholesaler to send you proof of registration of the company. Depending of its state or country, the company have a registration number or VTA/TVA number. This number is not a mystery, it’s the identity of the company in its country, its business authorisation number. If you can not have this number from your contact don’t go further; this person is a scammer.

When you have this number, search the web (like google.com) for a business verification site in the country where the company is registered. This service is not always free, if you cannot afford a fee, send a fax to the business information center of the city where the company is located. It will only cost you a fax.

For Europe, check this usefull site:
http://europa.eu.int/comm/taxation_c...n/vieshome.htm

HINT : To find these verification websites, use www.google.com, and type « google thailand » in the search bar, to find the google thailand website, then check “only Thailand pages” to refine your search results.
Than type « verify company » and you should get good results in english. If you don’t find such service, ask your wholesaler for the address, phone number and fax of the chamber of commerce/business where their company is registered. It should not be a problem for him to give you this information.

If he wish to send you a copy of his company certificate, let him do so, but this should be only a document for further verifications, and not considered as an ultimate proof. False documents are very easy to produce today.


3 – Verifying the company bank account

Let’s imagine you have placed an order and the method of payment is T/T (for Telegraphic Transfer, well known as bank to bank transfer). Ask your contact for its bank full address, phone and fax number. Verify all these on the bank website and call the bank to ask them if the bank account numbers are good (pretending your T/T has been refused by your bank) and try to know if this is a company bank account.

Due to a protection of bank information, you may not be able to verify all. Give the bank all the details you have and just ask them if the information you have is ok.


4 – Verifying the postal address, phone and fax numbers

After some emails regarding a possible order, give a short phone call to your wholesaler. During his work hours of course, but without telling him that you will call him.
You will see immediately if he remembers you, he will not try to argue but only to bring the transaction to an end (this is business, you know).

After that call (or before), check the prefix of the phone number. Try to see if the fax number match with the company number, are you calling on his cell phone, is the +32 the good prefix for Germany?
With google, try to find the phone number of the police office, or a school, or a shop near the company’s street and see if it tends to be the same first local numbers.

The best way to verify a phone or fax number is to find the company in the yellow pages of its country.


5- Verifying the company’s website

If your contact has a website, you’ll have to verify it too. Try to find a website specialized in domain name registration with Google.com.
You can try this site for example:
http://www.raynette.fr/services/whois/

Type the full wesite adress (eg. : www.superwholesaler.com) in the « propriétaire du site » bar, and and click on « proprietaire et infos ». It will give you a large view of who registered the domain name, if it’s a company or a web agency. Look after the name and contact info and see if they are the same as your contact ones.

You can also check the website itself by clicking with your right mouse button and select “properties” in the menu that will open. The images should have an address following the same directory (eg.: www.superwholesaler.com/ipod-box.jpg). If the images are coming from another site, you can be sure this is a scammer site, using a mirror site, leave this contact immediately.

Last thing : ask your supplier for some pictures of his stock or products, with the day newspaper, and a note with your name and his.
 
Source: Posted by Remises on www.thewholesaleforums.co.uk 
Unpublished at Safe Trading Basics
Apr 29, 2008 01:29
Letter of Credit - Checklist and Guide for Exporters (Part 4)

If There Are Discrepancies

Unless you can correct discrepancies in time you will lose your right to payment under the credit and all the cost and effort to obtain security will have been wasted.

What are the options?

If the transport document involved is a full set of negotiable bills of lading, these measures normally retain your control over the goods as the buyer cannot take delivery without the documents, which are still in your control. However, in other circumstances, the buyer can obtain the goods without the presentation of documents. Nevertheless, the buyer is in effect being asked whether, after all, they still want the goods and is prepared to accept the discrepancies in the documents. They are quite free to refuse.

Published at Safe Trading Basics
Apr 29, 2008 01:29

If There Are Discrepancies

Unless you can correct discrepancies in time you will lose your right to payment under the credit and all the cost and effort to obtain security will have been wasted.

What are the options?

If the transport document involved is a full set of negotiable bills of lading, these measures normally retain your control over the goods as the buyer cannot take delivery without the documents, which are still in your control. However, in other circumstances, the buyer can obtain the goods without the presentation of documents. Nevertheless, the buyer is in effect being asked whether, after all, they still want the goods and is prepared to accept the discrepancies in the documents. They are quite free to refuse.

Source: www.sitpro.org.uk

Published at Safe Trading Basics
Apr 29, 2008 01:22

When Compiling Documents for Presentation to the Bank

Ensure that:

Check each document to ensure that it is in order

Transport Document

Insurance Document

Invoice

Other Documents

Bills of Exchange, if any

Covering note/letter to Nominated bank

Present documents to the bank without delay and within the expiry date and transport document time limit

Source: www.sitpro.org.uk 

Published at Safe Trading Basics
Apr 29, 2008 01:15

Detailed Checks Immediately on Receipt of the Credit

When checking your credit under the headings below, remember that UCP 600 will apply fully unless you have agreed different terms, which are reflected in the credit. One or more of the following checkpoints may thus be overridden by conditions stipulated in your particular credit. If you are still unclear as to what the wording of the credit implies check what UCP 600 has to say on the point and with the UK bank.

Note: It is recommended that the details of the credit be recorded at this point so that a progress check can be updated right through to presentation of the final documents to the bank for payment. The Documentary Letter of Credit Exporters Validation Form available from Chancellor Formecon Ltd provides a convenient way for doing this.

Does the type of credit give you the security of payment you want?

Is it payable when you want it?

Is it payable where you want it?

Note: Under UCP 600, whether a credit is available by sight payment, deferred payment, acceptance or negotiation, a credit can be available with any bank.

Is the value of the credit correct?

Are the terms of delivery the same as you quoted (e.g. FOB, CIF, CIP) and do they match the price properly?

  • You will need to specify if you want the delivery terms to form part of the credit terms
    • For example, if you quoted “£10,000 FOB Southampton –Incoterms 2000” and the credit states “£10,000 CIF Hong Kong –Incoterms 2000” you will naturally not be able to recover the freight and insurance
  • The paying bank will refuse your documents if you exceed the credit amount or alter any unit price quoted in the credit
  • Inconsistent delivery terms are discrepancies and the L/C will be rejected

Company names, addresses and other details

Are partial shipments expressly prohibited?

Can you meet the expiry date and also present documents within the transport document time limit?

Has the export or import licence been obtained with adequate validity?

Are the goods described consistently?

Does the credit restrict the way in which documents are prepared?

Can you provide the transport document called for?

Insurance

Can you supply all other documents in the way called for?

Interpretation of common business language

What if the credit is wrong or ambiguous on any of the above points?

Source: www.sitpro.org.uk

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