Recently, the Alibaba.com service team has received some complaints of fraud against certain Gold Suppliers after they failed to send goods. After further investigations, we found impostors were using legitimate Gold Suppliers' accounts to defraud unsuspecting buyers. We take these cases very seriously because it damages the good reputation of Alibaba.com and our Gold Suppliers.
It is always a good idea for buyers to verify the identification of suppliers before they send any form of payment. Please take a look at the following important advice:
1. If a potential business partner claims to be an Alibaba.com Gold Supplier, use the company name they provide and try to find their company website on Alibaba.com.
2. If the products offered to you by a supplier are in a completely different category to those displayed in their Alibaba.com showroom, you may be dealing with an imposter (e.g. if the company usually sells shoes but they offer to sell you an ipod).
3. It is advisable to contact the supplier directly on Alibaba.com using TradeManager(recommended) to confirm their company details and genuine email address.
Related Comments
Re: Re: Protect yourself from fraudsters pretending to be Gold Suppliers!
by Remus on 08 Jun 2008 09:36
Quoting from [Foow]:
Replying to [Safe Trading Admin]:
You are kidding me right?
Then how come I can contact at least 50 GoldSuppliers DIRECTLY thru TradeManager after looking at their profile as listed in Alibaba WHO ALL HAPPEN TO BE IN PUTIAN as well. All of whom are selling (acording to them) 100% genuine Apples iPhones LEGAL FOR THE USA market?
Do NOT insult our intelligence by trying to pass this off as "hijacked" accounts. Or are you telling me that the Alibaba website security is so bad that these "hijackers" managed to steal the Alibaba account that resides on www.alibaba.com?
I REALLY look forward to hearing this explanation!
Mate,
Account hijacking is a very common and relatively easy thing to do. Not as hard as one imagine it to be. The key to note here is that alibaba is a b2b site and not a security portal. There security implementation and protection techiques is childish and inadequate is being easy on them already. This very disappointing for a publicly listed company.
Re: Protect yourself from fraudsters pretending to be Gold Suppliers!
by adam20042 on 30 Nov 2008 04:41
![[em6]](http://img.alibaba.com/images/eng/style/icon/emoticons_rage.gif){kind=icon}
I am not hapy about ALIBABA at all, i trust the gold supplier because of the reputation of alibaba but I lost $960, the same person which I was dealing with hi, is from china ( I was using hotmail, and this time I am contacting him with the trough yahoo massenger and he only change his email in his website and he is still doing the same techinics of scams and I think you are able to catch him troguth his b a n k d e t a i l s if you contact chinese authority. I have got all his details if you want me to send them to you!
email me at: adam_20042@hotmail.com
Re: Protect yourself from fraudsters pretending to be Gold Suppliers!
by thorneberryrose on 05 Dec 2008 23:46
I was told that being a Gold Supplier was ot a gaurantee and that this was something that people pay for and anyone can pay that. I find that hard to believe, but people are so evil, who knows. The anwer is communication. Come on, all you need is to let people rate the suppier and buyer and their transactions. This is not brain surgery; give us a way to provide checks and balances, if you care and if you don't you will at least make less money and at worst cease to be. Your not hte only B2B and companies fail. If you don't find a way to help us, then, bye. I am new and I made one purchase from a Gold supplier; who knows if I will get it.
Quoting from [Safe Trading Admin]:
Recently, the Alibaba.com service team has received some complaints of fraud against certain Gold Suppliers after they failed to send goods. After further investigations, we found impostors were using legitimate Gold Suppliers' accounts to defraud unsuspecting buyers. We take these cases very seriously because it damages the good reputation of Alibaba.com and our Gold Suppliers.
It is always a good idea for buyers to verify the identification of suppliers before they send any form of payment. Please take a look at the following important advice:
1. If a potential business partner claims to be an Alibaba.com Gold Supplier, use the company name they provide and try to find their company website on Alibaba.com.
2. If the products offered to you by a supplier are in a completely different category to those displayed in their Alibaba.com showroom, you may be dealing with an imposter (e.g. if the company usually sells shoes but they offer to sell you an ipod).
3. It is advisable to contact the supplier directly on Alibaba.com using TradeManager(recommended) to confirm their company details and genuine email address.