Alibaba.com members have reported receiving messages requesting Member IDs and passwords through TradeManager -- Never reply to such messages!
Fraud Message Alert
Alibaba.com members have reported receiving messages requesting Member IDs and passwords through TradeManager. Never reply to such messages. If you have responded to a suspicious contact, change your Alibaba.com password immediately. For assistance, please contact us directly at alibaba@alibaba-inc.com.
Fraud Sample: Instant Message
If you receive an instant message claiming to be from "Security Department" at Alibaba.com or anything like it, report it to us at alibaba@alibaba-inc.com so the sender can be immediately blocked. Remember, Alibaba.com will never ask for your Member ID or password through TradeManager, so never reply to such a message (example below).